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Sales Development Representative, SME & Growth



Sales & Business Development
Austin, TX, USA
Posted on Monday, June 3, 2024

At Airwallex (, we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.

If you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us!

The Airwallex SDR Program

As a Sales Development Representative, you'll play a critical role in driving our future success. You'll be responsible for:

-Identifying and qualifying leads through various channels, including phone, email, and social media.

-Building relationships with potential customers and understanding their needs and pain points.

-Presenting our innovative solutions and crafting compelling value propositions.

-Qualifying opportunities and scheduling appointments for our Account Executives.

-Owning the full sales cycle of our inbound sales channels to learn about our sales process, onboarding clients, and learning about the verticals and companies we serve.

We're not just looking for someone who can hit their targets. We're looking for someone who embraces creativity and thinks outside the box. We're looking for someone who is passionate about learning and constantly seeks improvement.

We're committed to providing our SDRs with the training and support they need to succeed, because we believe our SDR’s are AE’s in training. Plan to work remotely as you start this role in Austin, switching to 2 days in office when we obtain a space in the market.

Sharpening Your Skills:

  • Prospecting like a pro: We'll teach you how to strategically engage with your prospects through multiple channels (calling, emailing, social media, etc.). Quality over quantity.

  • Qualifying like a detective: You'll learn to separate the gold from the pyrite, ensuring your time is maximized on qualified leads.

  • Building relationships like a charmer: Master the art of rapport and trust-building, so you can have engaging conversations with every prospect.

Becoming a Product Guru:

  • Product knowledge that blows minds: We'll make you an expert on our products and services, so you can answer any question with confidence.

  • Industry insights that impress: We'll equip you with the knowledge of the latest trends and competitor landscape, making you a valuable asset to our team and our customers.

  • Crafting value propositions that convert: Learn to articulate the benefits of our products and be a true consultant to customers, and build fundamental sales confidence skills!

Mentorship and Support:

  • Experienced AEs as your mentors: Get guidance and feedback from seasoned sales professionals who have been in your shoes.

  • Coaching that helps you unlock your potential: We'll help you identify your strengths and weaknesses, so you can constantly improve your game.

  • Community of SDRs who have your back: You won't be alone in this journey. You'll have a supportive team of fellow SDRs to share tips, celebrate successes, and learn from each other.

You Will Make Impact By:

  • Developing and executing plans for winning business with high growth organization in our SME & Growth verticals

  • Owning full sales cycle for inbound sales channel and driving GP uplift for our inbound customers

  • Working with AE’s to build outbound strategies to create and nurture opportunities

  • Implementing a multithreaded outbound sales approach for prospecting leads, activating your networking and creating business connections

  • Being an expert in all aspects of the Airwallex platform, our customers, and our solutions

  • Clearly communicating the challenges in the cross-border payments industry and the value of Airwallex solutions to empower companies to go global

  • Helping to craft and redesign processes to ensure Airwallex can move quickly and succeed at scale

  • Being a team player and setting the standard for our entire SME sales function

What We Look For:

  • Bachelor’s or equivalent work experience, 1-2 years of sales experience in Fintech or the payments space with a proven record of exceeding targets in outbound B2B sales

  • Experience or desire to be working in a fast paced environment, articularly in 0-1 mode (e.g., helped to launch and grow a new product or region)

  • Strategic thinker and able to drive 'partnership' conversations vs. 'sales' conversations - Solution Oriented

  • A FIO (Figure It Out) attitude and are willing to do whatever is necessary to achieve results

  • Excellent written and verbal communication skills

  • You have strong analytical skills and an organized way of thinking/working

  • Proficient in GSuite and sales tech tools like Salesforce, Outreach, Zoominfo, Linkedin Sales Navigator and more..

  • We are open to a wide range of experiences so please apply if the role looks interesting, even if you don’t think you meet all the qualifications

What We Offer:

  • Competitive salary, commission plan and pre-IPO equity, generous vacation, sick leave and company holiday schedule

  • Wide ranging responsibilities and opportunities to grow including possible international assignments or permanent transfers

  • Assortment of health and wellness benefits including multiple medical coverage options several with $0 premium cost to the employee

  • Other perks and more

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.