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Senior Manager, Global Revenue Enablement

Airwallex

Airwallex

San Francisco, CA, USA
Posted on Monday, June 3, 2024

At Airwallex (airwallex.com), we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.

If you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us!

Role Summary:

We are seeking a Senior Manager, Global Revenue Enablement at Airwallex to drive significant impact across our go-to-market teams. In this role, you will take ownership of global enablement content organization, content quality standards, and enablement tools. Working closely with sales, enablement, strategy, and product teams, you will curate targeted and highly effective enablement content to enhance the performance of our customer-facing organization. Your responsibilities will include orchestrating content owners to curate and create global content, ensuring alignment with our enablement strategy, and optimizing our enablement systems and tools to increase team productivity.

Key Responsibilities:

  • Develop Enablement Vision and Charter:

    • Collaborate with commercial leadership to devise short, medium, and long-term enablement vision and charter.

    • Create foundational enablement operating systems, processes, and quarterly plans.

  • Content Development and Execution:

    • Conduct research into the current sales process to identify challenges and map out improvements.

    • Devise and execute a roadmap for enablement foundations, creating a global standard.

    • Drive collaboration across regional enablement teams to share best practices and content.

    • Define global quality standards for training and enablement content.

    • Partner with product and product marketing to create effective enablement content.

    • Build a cadence for imparting product related enablement trainings, certifications and content.

  • Optimization of Enablement Processes and Systems:

    • Lead cross-functional initiatives to align enablement efforts with overall business objectives and sales strategies.

    • Develop and deliver targeted training programs to address specific skill gaps and enhance team performance.

    • Monitor key performance metrics to measure effectiveness of enablement efforts.

    • Own and scale global revenue enablement tools, evolving systems as needed.

    • Drive cross-functional teams to improve enablement system adoption.

    • Analyze user activity and impact, and drive development of enablement reporting and analytics.

  • Delivery and Driving Global Content Best Practices:

    • Coordinate and deliver global training as needed.

    • Collaborate with sales leadership to identify coaching opportunities and provide ongoing support to enable sales managers as effective coaches.

    • Stay updated on industry trends, best practices, and emerging technologies in sales enablement to continuously improve our processes and offerings.

Qualifications:

  • Proven experience building and scaling enablement functions.

  • Experience working in SMB & ENT, plus SaaS delivery model.

  • Self-starter mentality with a track record of successful plans execution.

  • Excellent communication skills and ability to collaborate across teams.

  • Highly organized with the ability to manage multiple priorities.

  • Salesforce experience (or similar CRM) required.

  • Experience with Confluence and Google Drive; familiarity with HighSpot, Salesforce, Linkedin Sales Navigator, and Outreach preferred.

  • Scale-up or fintech experience is a plus.

  • Experience in sales, sales enablement, or sales operations in high-growth tech startups or management consulting is advantageous.

Who You Are:

  • Someone who is passionate about enabling and empowering commercial teams.

  • A results-driven with a commitment to enabling sales teams.

  • A. skilled content creator with the ability to simplify complex information.

  • An effective communicator able to coordinate programs across diverse teams.

  • A systems problem solver with a history of working with complex systems.

  • A collaborative team player with strong analytical skills.

At Airwallex, we offer a competitive salary, a collaborative open office space, regular team building events, flexible/remote working options, and a creative environment where you can make a significant impact in a rapidly growing fintech company.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.