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Solutions Engineer - EMEA

Airwallex

Airwallex

Other Engineering
London, UK
Posted on Tuesday, June 4, 2024

At Airwallex (airwallex.com), we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.

If you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us!

As a Solutions Engineer at Airwallex, you will collaborate closely with our Engineering, Product and Sales team. Your focus? Working with our clients to ensure they enjoy a world-class, end-to-end, customer experience. It is critical that our Solution Engineers have a robust and thorough understanding of cloud-native applications, distributed systems, and REST API integrations to help support our customers in designing and implementing cutting-edge embedded finance tech stacks.

Day to day you will partner with a broad set of stakeholders from Engineers and Product Managers to C-level execs as well as internal teams. You will be developing proof of concepts, delivering product demonstrations, proposing appropriate solutions designed to meet the customer's expectations, owning the technological aspect of the end-to-end sales cycle and ensuring the successful go-live of the customer. Your role will be critical in ensuring our customers see the intended benefits of the technologies we offer.

As one of the fastest-growing startups, we also encourage all our teams to offer recommendations, make contributions to our technology road map and constructively challenge how we do things. We are passionate about offering a world-class service that matches how we build our technology. Solutions engineering plays a key role in this.

Our UK team is growing, we are currently 90+ employees, working in a hybrid work environment with 3 days per week required in our office in Holborn.

Who you are:

  • You can think on your feet - with experience working in customer-facing or consulting roles crafting complex solutions

  • You are committed and take ownership– you strive to produce high-quality solutions that meet customer needs

  • You are a team player– you enjoy working in a collaborative environment with smart and innovative people

  • You are naturally curious – always trying to better understand our customer needs

  • You are a passionate problem solver – you love digging deep and brainstorming with colleagues in order to come up with the best solution for a problem

  • You are motivated to grow in the financial space

  • Multi-tasking is not only for computers - You can work on several projects in parallel because you are organized and able to set the right priorities

Skills and experience you will bring:

  • 4+ years of experience in a related position such as Solutions Engineering, Solutions Architecture and Software Engineering implementing or delivering software product solutions (eg. cloud-first solution, professional services or development background)

  • Familiarity with industry-standard integration patterns and development practices

  • An understanding of multi-system API integrations

  • Experience working with non-technical and C-level stakeholders, and customers

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.