THE COMPANY

August Robotics is an international startup building application-specific robots that automate business workflows. We are a global team with offices in Germany, Australia, the

US, China, and Hong Kong, backed by leading Asia-Pacific VC investors.

Our robots serve clients in the exhibition, construction, and industrial layout industries, and we are currently growing our team in Europe.

THE ROLE

As a Sales & Customer Success Associate, you will be based in August Robotics’ Düsseldorf office and play a key role in driving revenue growth and ensuring long-term customer success across the European market. Your responsibilities will include:

1. Sales & Business Development

• Drive lead generation and outbound outreach across the European market for Lionel, our floor-marking robot
• Qualify inbound and outbound leads, conduct discovery calls, and deliver compelling product demonstrations
• Manage and progress opportunities through the sales pipeline, from first contact to deal closure
• Collaborate with sales and marketing teams to develop tailored proposals and presentations
• Take increasing ownership of the full sales cycle, including negotiation and closing

2. Customer Onboarding & Success

• Lead customer onboarding, ensuring a smooth transition from sale to deployment
• Act as the main point of contact for customers post-sale, building strong long-term relationships
• Proactively support customers throughout their lifecycle to drive satisfaction, retention, and repeat business
• Identify upsell and expansion opportunities within existing accounts
• Gather customer feedback and collaborate with internal teams to improve product and service delivery

3. Sales Enablement & CRM Management

• Maintain accurate records of customer interactions, pipeline, and account status in the CRM
• Track key metrics across sales and customer success to support forecasting and performance improvement
• Support the continuous improvement of sales materials, playbooks, and processes

YOUR SKILLS

What we are looking for:

• 1+ years of experience in B2B sales, customer success, or account management
• Strong commercial mindset with the ability to identify opportunities, influence decisions, and close deals
• Excellent communication and presentation skills, with the ability to clearly articulate value to customers
• Proven ability to build trust and long-term relationships with customers and stakeholders
• High level of customer empathy and a strong commitment to delivering an outstanding customer experience
• Ability to manage multiple opportunities and customer accounts simultaneously in a structured way
• Proactive, self-driven, and comfortable taking ownership in a fast-moving startup environment
• Strong attention to detail and ability to work with CRM tools and sales data
• Willingness to occasionally travel for customer meetings, demos, and onboarding

You must have:

• Eligibility to work in Germany
• Native-level German and fluent English

Nice to have:

• Additional European languages are a plus
• Experience in robotics, construction, or exhibition
• Familiarity with sales pipelines, CRM systems (e.g. HubSpot, Salesforce)
• Experience in full-cycle sales or customer lifecycle management

WHY AUGUST ROBOTICS?

• A dynamic startup at the forefront of the robotics revolution
• High-impact role with direct influence on revenue growth and customer success
• Opportunity to own the full customer lifecycle from lead generation to long-term account development
• Exposure to cutting-edge robotics technology transforming construction and industrial workflows

HOW TO APPLY?

An attractive remuneration package will be available to qualified candidates. Please send your resume and cover letter to employment@augustrobotics.com