CAIS is a fintech firm on a mission to build the first truly open marketplace for alternative investments. We are a rapidly growing, high-energy, and collaborative group looking for people with great attitudes, grit, and creative problem-solving skills. Join us in disrupting a multi-trillion-dollar industry.

We are seeking an Office Services Assistant to join the People Experience team at CAIS’ New York City office. This dynamic position will be responsible for managing a wide range of administrative and business-related tasks, ranging from reception, managing the office environment to support peak performance, to supporting local office engagement events. Ideal candidates bring a customer-service oriented mindset and refined interpersonal skills, are extremely detail oriented and organized, and are creative problem solvers that proactively offer solutions. This is a great opportunity to build a meaningful career within the Office Management and People Experience space at a rapidly growing Fintech company.

Front Office Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person, office, or conference room
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material
• Handle incoming and outgoing mail:
  • Create shipping labels
  • Send out packages as requested
• Conference room maintenance:
  • Keep conference room tables and chairs clean and organized after each meeting
  • Restock mini fridges in conference rooms
  • Wipe down all whiteboards after each meeting
  • Ensure basic supplies are available (small pad, pens, tissues)
• Café / Kitchen area management:
  • Ensure all food and beverage items are well stocked (this includes all items in our snack cabinet)
  • Refill coffee machines as soon as needed
  • Ensure counters are always clean and free of clutter
  • Monitor supply of dishes/glasses/utensils and ensure dishwasher is run and emptied after each load
  • Ensure refrigerator is also clean and neatly stocked
• Supply/copy room – ensure all office supplies are adequately stocked
• Clear guests with building security and add work orders through the building’s system
• Back up – Sr. Office Manager when needed:
  • Assist with catering requests and notifying team when it arrives
  • Partner with employees around desk reservation issues
  • Respond to a full range of general requests from employees
  • Support EAs around events, errands for executives, and any other administrative needs
• 12th floor maintenance – similar to the above list for our primary floor, on 2:
  • Maintain all conference rooms
  • Restock kitchen snacks, refrigerator, supplies
  • Keep overall floor clean and organized
• Effectively manage other tasks and projects as assigned

Skills and Experience:

• Exceptional customer service mindset and demonstrated people skills
• Articulate and engaging demeanor with peers
• Proven abilities relative to being proactive, self-motivated and a creative problem solver
• Ability to deliver in somewhat ambiguous conditions at time
• Comfort with receiving and providing open, honest, and candid feedback
• Time management skills and ability to keep pace in a very fast-moving office
• Experience in environments where prioritization and multitasking are essential
• Great organization skills
• Ability to build and maintain relationships with both the CAIS team and building staff
• Physical ability to lift up to 50 lbs (packages, furniture, etc.)
• Curiosity, interest in learning and confidence in making suggestions for improvement
• At least 1 year of office services experience in a relevant environment; 2+ years preferred
• College level coursework or degree preferred

CAIS’ compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. For candidates located in New York, New York, the base salary range for this role is $65,000 - $80,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

CAIS offers a comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do not require a minimum number of days in office per week. For more information on our benefits and career opportunities, please visit our website: https://www.caisgroup.com/careers.