Sr. Associate, Surgical Field Sales – IOLs

Location: Mexico City

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Sr. Associate, Surgical Field Sales – IOLs supporting the Sales team, you will be responsible for achieving sales targets by selling surgical ophthalmic products within the assigned territory. You will build strong relationships with customers, address their needs, and ensure satisfaction through product demonstrations and support.

In this role, a typical day will include:

• Responsible for driving sales, promotion and development in the designated accounts to reach commercials goals.
• Commitment with existing customers by continuously proposing solutions that meet their needs and objectives.
• Management of IOLS Consignment.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.
• Prepare and negotiate commercial contracts and follow up of the execution and performance.
• Analyze market situation including competitive intelligence activities on key accounts and key competitors.
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Alcon CRM system.
• Knowledge of the overall potential of the business (surgical volume, surgeon´s preferences and consumption habits, etc).
• Have a strong relationship with decisions makers, influencers, and successors.
• Establish and develop long-term relationships with the customers in the assigned territory.
• Timely and effective resolution of customer request needs and issues.
• Acquire a thorough understanding of key customer need and requirements.
• Responsible of maintain a high level of customer satisfaction.
• EFA management.
• Planning and reporting daily activities in Alcon´s CRM system.
• Open service requests and follow up actions.
• Follow all adverse event guidelines, and Code of Conduct guidelines as promoted by Alcon

WHAT YOU’LL BRING TO ALCON:

• Bachelor's degree in Ophthalmology, Biomedical Engineer, or similar.
• English advanced basic
• 2 years of experience as sales representative in ophthalmology / medical devices.
• Knowledge of the medical devises market.
• Knowledge and experience in selling and negotiation with customers

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to join a growing, early-stage organization built within a mature, stable global company.
• Friendly working environment and a diverse and highly motivated team
• Individual career development plan and possible career growth within a newly created account
• Truly international environment and daily interactions with colleagues and stakeholders from all over the world
• Attractive benefits & compensation package

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.