Account Manager

(Hybrid, Sydney)

We are looking for an experienced Digital Marketing Agency Account Manager to join our Team. You will be responsible for driving and overseeing a growing portfolio of well known B2B & B2C brands and their digital marketing programs (primarily across social media, search media and web).

We’re looking for a team player who loves digital marketing, who thrives on building trusted and value-add relationships. You will also be managing client budgets and will brief internal teams to drive customer success. You love creative storytelling with insights, growing brands, and building impactful relationships.

You will manage and act as our client’s primary contact, overseeing their briefing to us, proposal creation and sign off, then managing the internal briefing to our teams and driving successful projects and programs across our various specialist teams - e.g. creative, social producers, writers, paid media, EDM, web and SEO.

Your ability to build strong relationships, lead and develop strategies and oversee the delivery of winning digital programs, campaigns and content will be critical to your success in this role. You must have a passion for data and insights, understand and build digital strategies, know how to brief and engage the right resources, be able to proactively manage effective, influential and efficient communications, relationships and help the growth of ours and client’s businesses. All with a clear vision and goals in mind.

You will be working as part of a growing team (you will work closely with the creative, social content producers, writers, digital performance, analytics teams, and account management team). It is a fun and supportive environment with plenty of opportunity to grow. We are a super values-driven culture and hire on the qualities of smart, talented, gets things done, infinite learner and not an arse*ole.

A typical day for you may look like this:-

• Serve as the main liaison between your client accounts and our agency, building strong, value-driven and lasting relationships
• Lead & build effective digital strategies
• Present new creative, performance and recommendations to your clients
• Project manage end-to-end strategy implementation across multiple clients
• Interpret client briefs, products, brand and tone-of-voice guidelines
• Write briefs for the creative team and coordinating with creative
• Write briefs for the digital performance team and coordinating with seo, web and paid media specialists
• Write briefs and overseeing influencer engagement for your clients
• Help identify, engage and manage influencers, fans and brand advocates
• Review and report the impact of campaigns or content programs and website performance
• Review competitors and best practices for all digital channels
• Prepare proposals and obtain approvals

Who are you?

• Exceptional organizational and project management abilities, with the ability to handle multiple projects simultaneously
• Proven experience (minimum 2 years) in account management within a digital marketing agency or similar industry; must have managed clients doing social and paid media campaigns
• Exceptional written and verbal communication skills, including facilitation of meetings and presentations to senior level clients English skills
• Solid client relationship management experience
• Passion and full awareness of creative processes and techniques – including digital and social platforms
• Proficient in Google Suite of Products
• Have a high attention to detail
• Must be based in Sydney

Digivizer follows a hybrid work arrangement. You will be working majority 3-4 days from home and 1-2 days a week from our office in Sydney CBD.

About Digivizer

Digivizer is a Digital Marketing Insights Technology company with a world class platform helping businesses get more from their digital marketing spend. Digivizer also provides highly specialized end to end digital marketing agency services. Digivizer is a top ad, tech, and agency partner to all the major social, search and web platforms including Meta, Google, TikTok, Microsoft, Amazon, Shopify, and is the first and only LinkedIn Marketing Partner in Australia.

Working with the world's most well known brands and some of the most exciting start-ups, growth companies and SMBs, this is an opportunity to join our Agency Team and grow our agency services customers’ business, their success and our own.

Our headquarters is in Sydney, however we serve a number of multinational brands and are growing and expanding internationally.

To applicants:

We appreciate your time in applying however will only be able to get in touch with our shortlisted candidates. Only those with full working rights in Australia need apply.

No Recruiters please.

Digivizer is an Equal Opportunity Employer