Elevio

elev.io

Elevio is a Melbourne-based startup that provides in-app self-served support tools to enhance customer education and communication. Launched in 2015, Elevio delivers contextual knowledge to customers, support agents, and internal teams, helping to resolve over 500 million issues for more than 500 companies globally. Their product suite includes an embeddable assistant, onboarding tools, and a knowledge base, which collectively reduce customer effort and support load. Elevio's unique approach allows users to find the right help at the right time, leading to improved customer engagement and satisfaction, making it a valuable asset for companies looking to scale their customer success efforts.