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Dispensers & Pharmacy Technicians, Birmingham



Birmingham, UK
Posted on Wednesday, February 22, 2023

Eucalyptus (or 'Euc' for short) is a healthcare technology organisation on a mission to deliver high-touch, high-quality care to millions of patients. We have 4 healthcare brands that form the connective tissue between telehealth consults with doctors, pharmacy delivery and ongoing patient care. Our goal is to provide a differentiated and comprehensive care experience for a wide variety of patients and conditions.

We're well funded, having raised over $100M with our Series C round led by Aussie and US venture capital funds who were early backers of Airbnb, Canva, Uber, and Spotify.

We're not your typical start-up, and we don't want typical candidates either. If you're an out-of-the-box thinker, a trendsetter, a risk-taker, and passionate about making a difference in the world, and be a part of building something extraordinary – keep on reading!

Eucalyptus (Euc) is a healthcare technology company that dreams, builds and runs digital healthcare companies. We are only a few years old but have already reached hundreds of thousands of patients to deliver them higher touch and higher quality care. We're ranked in the top 5 fastest-growing businesses in Australia.

Now we're in the UK too, see We are a private (non-NHS) online-only pharmacy service with a focus on weight loss services for women. It's an incredible journey, and we'd love you to join us.

As a Pharmacy Technician or Dispenser, you will be responsible for:

  • Ensuring medicines are accurately dispensed to patients in accordance with the prescriber’s intentions
  • Data-entry of prescriptions and picking/dispensing activities
  • Providing advice and support to our patients, where within your areas of competence
  • Working with the Superintendent and Clinical Pharmacist to ensure we operate a safe and efficient dispensing service at all times
  • Identifying issues and potential improvements in dispensing accuracy and patient safety and raise them with senior colleagues

Technicians only:

  • Providing constructive feedback to dispensing staff when errors are made
  • Carry out accuracy checks (if you are a checker)
  • Record and analyse near-misses in the pharmacy
  • Monitor your own accuracy and the quality and accuracy of others in the pharmacy team including packing staff
  • Own a set of key performance indicators for accuracy in the pharmacy
  • Carry out other non-checking dispensary duties as required

You'll definitely have...

  • NVQ2 or equivalent for Dispensers, or you are Registered technician qualification with the GPhC
  • Experience of working in community, hospital or industrial settings

You'll be...

  • Safety focused - you proactively manage risk and maintain compliance.
  • Customer obsessed - you are driven to deliver an exceptional patient experience.
  • Reliable - we can put our trust in you to deliver high-quality work on time.
  • A can-do attitude - incredible attention to detail and a true problem solver.
  • Tech literate - we will use the latest digital tools to run a modern, paperless digital pharmacy.

And it would be awesome if you also have...

  • Online / distance-selling pharmacy experience
  • Technicians: Accredited accuracy checking qualification with at least 1 years’ checking experience

So, why join Eucalyptus?

  • We are on a growth journey, in the UK alone - we have gone from 0 to 7,000+ patients in our first year in the UK!
  • Work with best-in-class doctors, specialists, pharmacists, and medical professionals from all over the world, and our 4 brands speak to different people at different stages of their life and needs
  • Strong culture of work-life balance and supported by flexible working hours
  • We are proud to have built a patient-centric platform that provides end-to-end healthcare at scale
  • Learn from some world-class marketers, engineers, creatives, operations specialists, and medical professionals - joining a diverse team from Oviva, NHS, Atlassian, Canva, Google, McKinsey, Bain, Optiver, Koala, Manual and many many more.
  • We offer a competitive remuneration package - including a full sick pay scheme, carer's pay scheme and 5 weeks' holidays (plus Public Holidays too!)
  • Fun parties and team dinners so you can bond with your team regularly
  • Eucalyptus and brand merch designed by our very own in-house creative team