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Deployment Operations Representative



Auckland, New Zealand
Posted on Thursday, July 4, 2024
About the role
Our Deployment team is growing! As Halter grows globally, we're looking for an additional Deployment Operations Representative to help support farmers with their journey with Halter. Reporting to the Deployment Operations Manager, you will be responsible for the initial part of the customer’s deployment process with Halter. You will work in the high-performing, cross-functional Launch team, playing a key part in our customer’s onboarding experience.
You will be directly responsible for delivering the highest quality deployment experience to our farmers. You will work closely with a diverse range of stakeholders; our customers, external contractors and our Launch and Customer Success teams.
We are looking for someone who is comfortable working in a dynamic, fast-paced environment where they will be challenged daily and encouraged to think outside the box to create more efficient and scalable processes. To succeed, you must learn quickly, have excellent verbal and written communication skills and work well under pressure and tight deadlines.

What your day could look like

  • Conduct radio modelling analysis of farms, creation of install plans and communication of install plans to customers.
  • Timely delivery of the install planning processes to deliver on our deployment milestones and overall deployment schedule.
  • Creation and iteration of efficient and scalable processes within the deployment operations function.
  • Communication with customers, running them through the deployment process steps and answering relevant questions.
  • Coordinating third-party contractor timelines and ensuring quality requirements are met.
  • Continuously improve the broader deployment process to deliver an exceptional experience for farmers.
  • Work cross-functionally across teams to deliver the best outcomes for our farmers.
  • Support the wider launch team on operational activities and special projects for growth.
  • Other tasks from time to time.

Who we’re looking for

  • A hungry and passionate grad who has completed their studies and is interested in project management OR a person who has 1 to 2 years of experience in a professional role
  • The ability to meticulously manage projects from start to finish
  • Someone who is proficient with using Google Workspace and has the ability to learn software products quickly e.g. surveying tools
  • Exceptional verbal and written communication skills; you will be coordinating with team members and contractors in various regions
  • Great attention to detail, you will need to ensure work carried out by contractors and casual employees is to a high standard and completed on time
  • Excellent time management skills, you will need to prioritise jobs effectively and will be working to set cycle times
  • A proactive thinker who can identify opportunities and action process improvement
  • The right person with an exceptional attitude will be able to learn the required technical skills to succeed. So, if you’re excited by this role, we strongly encourage you to apply.

Why our team loves working at Halter

  • Every now and again a company comes along that disrupts and transforms an entire industry, leaving society in a better place. Few people get the opportunity to work at companies like these. Halter is an incredible technology transforming an essential industry. We have a genuine and shared connection to our mission to make a difference in the world.
  • Our product changes the lives of our customers, directly improving their livelihoods and their lifestyle. Your work matters.
  • Dedicate yourself to solving real-world problems alongside an epic team in a high-growth culture. The excitement, risk and reward of a high-growth technology scale-up on the global stage. Our ideas are truly valued, we are able to move fast, and our impact is real.
  • State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
  • Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
  • We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
  • Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
  • Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
  • We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
Our Office First Approach
We do have flexible working hours and you can work from home when you need to but we encourage our team to be in the office as much as you can.
We have an office-first approach because we would like to keep the opportunity for teams to have spontaneous interactions which in turn has allowed our team at Halter to foster strong relationships. Stronger relationships make it easier to disagree, give feedback, do meaningful work and as a result, be higher performing as a team.
About Halter
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.
To find out more, visit our careers website, LinkedIn & Instagram.
Join our team
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers and culture page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.