This is an Account Manager, Customer Success role with Streem based in Surry Hills, New South Wales, Australia

-- Streem --

Streem delivers comprehensive and real time media monitoring, insights and reporting across Print, Online, TV, Radio, Podcast, and Social media as-it-happens.

Building a user-friendly platform, enabled by technology and empowered by our people, is at the centre of Streem’s success. Since our market launch in 2017, we have grown to service 800+ Corporate and Government media teams across the world, helping them to track, analyse and respond to news events in real time.

Role Seniority - Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

More About The Account Manager, Customer Success Role At Streem

Are you a people-person with a passion for media and a knack for solving problems? We are looking for a Junior Account Manager at Streem, you’ll be the go-to contact for our valued clients, supporting them as they navigate our platform, delivering top-tier service, and making sure their experience with us is nothing short of exceptional.

This is a highly collaborative role where you’ll work closely with teammates to ensure our clients receive the best possible insights and support. You’ll be part of a supportive and tight-knit team, with real opportunities to grow your skills and your career.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🚀 Staying ahead of the curve
• 💬 Client Communication and Relationship Building
• ⭐️ Customer Education and Onboarding
• 🕵️ Customer Query Handling

Key Strengths

• 🔍 Attention to detail
• 👥 Collaboration
• 💡 Problem solving
• ✅ Prioritization

Why Streem is partnering with Hatch on this role: Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Streem not with Hatch.