This is a Account Manager, Government role with Streem based in Surry Hills, NSW, AU

• Streem --
  
  

Role Seniority - mid level

More About The Account Manager, Government Role At Streem

Are you a people-person with a passion for media and public affairs? We’re looking for a proactive and committed Account Manager to be the trusted partner for our valued Government clients.

You’ll deliver top-tier service, guide clients through our platform, and ensure their experience with us is nothing short of exceptional.

This is a highly collaborative role where you’ll work closely with a supportive, tight-knit team to provide timely insights and outstanding client experiences.

If you're looking to build strong relationships, make a meaningful impact, and grow your career in a dynamic environment, we’d love to hear from you!

What you'll be responsible for

Become a Streem Platform Expert

Becoming a Streem platform expert, setting up and fine-tuning accounts with precision (including crafting keyword/Boolean searches).

Customer Education and Onboarding

Assist customers in onboarding, provide education on product features, and give personalized support for success

Client Communication and Relationship Building

Communicate with clients and stakeholders to build relationships, gather feedback, and ensure satisfaction with services

Educate

Empowering our users through engaging training sessions (both virtual and in-person), showing them the platform's features.

Stay ahead of the curve

Proactively spotting crucial media moments and relaying them to the right internal teams to keep our clients ahead of the curve

Report on successes and strategies

Crafting insightful reports, transcribing key media moments, and delivering broadcast content at their fingertips.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Streem team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🤓 Becoming a Streem platform expert
• ⭐️ Customer education and onboarding
• 💬 Client communication and relationship building
  
  

Key Strengths

• 💪 Relevant experience
• ✉️ Communication skills
• 🔍 Attention to detail
  
  

Why Streem is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Streem not with Hatch.