This is a Customer Service and Outbound Sales Representative role with Coffee Parts based in Pagewood, NSW, AU

• Coffee Parts --
  
  

Role Seniority - junior

More about the Customer Service and Outbound Sales Representative role at Coffee Parts

Coffee Parts is hiring a casual/temporary hours Customer Service / Outbound Sales role in Banksmeadow, NSW. Apply now to be part of our team.

Requirements For This Role:

2-3 years of relevant work experience required for this role

Casual/Temporary hours

Looking For Candidates Who Are Available To Work:

Mon: Morning

Tue: Morning

Wed: Morning

Thu: Morning

Fri: Morning

Join Our Team at Coffee Parts: Customer Service and Outbound Sales Role

Position: Customer Service and Outbound Sales Representative

Are you a coffee enthusiast with a passion for providing exceptional customer service? Do you have a knack for sales and love sharing your coffee knowledge with others? If so, Coffee Parts wants you on our team!

About Us:

Coffee Parts is a leading supplier of coffee equipment and accessories, dedicated to serving the coffee community with the best products and services. We’re a team of coffee nerds who live and breathe everything coffee, and we’re looking for someone who shares our passion.

The Role:

As a Customer Service and Outbound Sales Representative, you will be the voice of Coffee Parts, providing top-notch support to our customers and driving sales through your coffee expertise. This role is perfect for someone who loves interacting with people, has a deep understanding of the coffee industry, and thrives in a dynamic environment.

Key Responsibilities:

• Customer Service Excellence: Provide outstanding customer support through phone, email, and live chat. Assist customers with product inquiries, order issues, and technical support.
• Outbound Sales: Proactively reach out to potential and existing customers to introduce new products, promotions, and upsell opportunities. Build and maintain strong customer relationships to drive sales growth.
• Coffee Knowledge: Utilize your extensive coffee knowledge to educate customers about our products, brewing techniques, and industry trends. Be the go-to coffee expert they can rely on.
• Team Collaboration: Work closely with the sales and marketing teams to develop and implement sales strategies. Contribute to team meetings with insights and ideas to improve customer satisfaction and sales performance.
  
  

What We’re Looking For:

• Passion for Coffee: You’re a true coffee nerd who loves everything about coffee, from the bean to the brew. Your enthusiasm is contagious, and you’re always eager to share your knowledge.
• Industry Experience: You have experience in the coffee industry, whether it’s working in a café, a coffee roastery, or a related field. You understand the ins and outs of coffee equipment and brewing methods.
• Sales Savvy: You have a proven track record in sales, with the ability to meet and exceed targets. You’re persuasive, confident, and enjoy the thrill of closing a deal.
• Customer-Focused: You genuinely care about providing an exceptional customer experience. You’re patient, empathetic, and always ready to go the extra mile to help a customer.
• Excellent Communicator: You have strong verbal and written communication skills. You’re able to convey complex information in a clear and engaging manner.
  
  

Why Join Coffee Parts?

• Coffee Culture: Immerse yourself in a community of like-minded coffee enthusiasts. Enjoy access to the latest coffee equipment and exclusive industry events.
• Professional Growth: We believe in continuous learning and development. Take advantage of training opportunities and career advancement within the company.
• Supportive Team: Be part of a fun, collaborative team that values your contributions and encourages innovation.
• Perks and Benefits: Competitive salary, coffee perks, and a supportive work environment where your passion for coffee is celebrated.
  
  

How To Apply:

Ready to turn your coffee passion into a rewarding career? Submit your resume and a cover letter explaining why you’re the perfect fit and telling us all about your preferred brew method.

Join us at Coffee Parts and be part of a team that’s as passionate about coffee as you are.

We can’t wait to hear from you!

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Coffee Parts team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🌟 Providing customer service excellence
• 📈 Driving outbound sales
• 🤗 Collaborating with the team
  
  

Key Strengths

• 📞 Customer service excellence
• 💼 Sales savvy
• ☕ Coffee knowledge
• 🗣️ Excellent communication
• 🤝 Team collaboration
• ❤️ Customer-focused
  
  

Why Coffee Parts is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Coffee Parts not with Hatch.