Senior Manager - Business Services
Hatch
Macquarie Park NSW 2113, Australia · Pyrmont NSW 2009, Australia · Davao City, Davao del Sur, Philippines · Australia
Posted on Jul 2, 2025
This is a Senior Manager - Business Services role with Nine Advisory based in Pyrmont, NSW, AU
More about the Senior Manager - Business Services role at Nine Advisory
The Opportunity
This role is for someone who’s ready to step up — not just into a job, but into a firm they can shape.
We’re looking for a confident, technically strong and commercially savvy Senior Manager who can take ownership of a portfolio (currently ~$400k–$600k in fees), lead the delivery engine, and build meaningful relationships with our clients.
Over time, we want this role to grow into a future Director and equity holder in the business. It’s a long-term opportunity for the right person who brings maturity, self-leadership, and a drive to help scale something great.
Key Responsibilities
Client Portfolio Management
Manage end-to-end delivery for a portfolio of SME client groups
Oversee compliance, structuring, tax planning, and ongoing advisory
Build rapport and lead regular client meetings and planning sessions
Workflow & Team Management
Manage workflow across a team of juniors and our offshore division
Delegate, review, and drive delivery in XPM and Asana and various other software platforms
Train and mentor team members to lift capability and accountability
Technical Expertise
Review complex financials, tax returns, and structuring outcomes
Provide strategic advice to founders, family groups, and private business owners
Stay up to date with relevant legislation and standards
Leadership & Growth
Contribute to strategic internal initiatives and process improvement
Support the development of productised advisory models and reporting tools
Participate in leadership meetings and partner with the Managing Director on key business decisions
About You
Experience & Skills:
Ideally 10+ years in public practice accounting (8 years minimum)
Proven experience managing client groups, team workflow, and offshore delivery
Highly organised, confident, and able to manage context switching
Strong commercial acumen — not just technically sound, but business-minded
Qualifications
CA or CPA qualified (essential)
Registered Tax Agent (or intention to become one) strongly preferred
Personal Attributes
Self-sufficient and proactive — doesn’t need hand-holding
Strong communicator and relationship builder
Clear thinker, quick to problem-solve, and comfortable under pressure
Maturity and professionalism — able to lead by example
Open to the long game — willing to earn the right to equity and leadership
Our Values – What Guides Us
At Nine Advisory, Our Values Shape The Way We Show Up For Our Clients, Our Team, And Our Work. We’re Not Here To Be Just Another Firm — We’re Building Something Remarkable, And These Values Guide Us
Remarkable Customer Experience – We obsess over value and impact.
Technology Driven – We embrace tools that unlock smarter work.
Create Connection & Community – We value genuine relationships, not just transactions.
Passionate About Success – We care deeply about progress — for ourselves and for others.
People, Systems & Processes – We know that scalable success starts with structure.
We Are the Guide, Not the Hero – We exist to help business owners win.
We’re looking for someone who embodies these — someone who brings care, clarity, and confidence to everything they do.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Nine Advisory team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with Nine Advisory not with Hatch.
- Nine Advisory --
More about the Senior Manager - Business Services role at Nine Advisory
The Opportunity
This role is for someone who’s ready to step up — not just into a job, but into a firm they can shape.
We’re looking for a confident, technically strong and commercially savvy Senior Manager who can take ownership of a portfolio (currently ~$400k–$600k in fees), lead the delivery engine, and build meaningful relationships with our clients.
Over time, we want this role to grow into a future Director and equity holder in the business. It’s a long-term opportunity for the right person who brings maturity, self-leadership, and a drive to help scale something great.
Key Responsibilities
Client Portfolio Management
Manage end-to-end delivery for a portfolio of SME client groups
Oversee compliance, structuring, tax planning, and ongoing advisory
Build rapport and lead regular client meetings and planning sessions
Workflow & Team Management
Manage workflow across a team of juniors and our offshore division
Delegate, review, and drive delivery in XPM and Asana and various other software platforms
Train and mentor team members to lift capability and accountability
Technical Expertise
Review complex financials, tax returns, and structuring outcomes
Provide strategic advice to founders, family groups, and private business owners
Stay up to date with relevant legislation and standards
Leadership & Growth
Contribute to strategic internal initiatives and process improvement
Support the development of productised advisory models and reporting tools
Participate in leadership meetings and partner with the Managing Director on key business decisions
About You
Experience & Skills:
Ideally 10+ years in public practice accounting (8 years minimum)
Proven experience managing client groups, team workflow, and offshore delivery
Highly organised, confident, and able to manage context switching
Strong commercial acumen — not just technically sound, but business-minded
Qualifications
CA or CPA qualified (essential)
Registered Tax Agent (or intention to become one) strongly preferred
Personal Attributes
Self-sufficient and proactive — doesn’t need hand-holding
Strong communicator and relationship builder
Clear thinker, quick to problem-solve, and comfortable under pressure
Maturity and professionalism — able to lead by example
Open to the long game — willing to earn the right to equity and leadership
Our Values – What Guides Us
At Nine Advisory, Our Values Shape The Way We Show Up For Our Clients, Our Team, And Our Work. We’re Not Here To Be Just Another Firm — We’re Building Something Remarkable, And These Values Guide Us
Remarkable Customer Experience – We obsess over value and impact.
Technology Driven – We embrace tools that unlock smarter work.
Create Connection & Community – We value genuine relationships, not just transactions.
Passionate About Success – We care deeply about progress — for ourselves and for others.
People, Systems & Processes – We know that scalable success starts with structure.
We Are the Guide, Not the Hero – We exist to help business owners win.
We’re looking for someone who embodies these — someone who brings care, clarity, and confidence to everything they do.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Nine Advisory team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 🤝 Managing client portfolio
- ⚙️ Overseeing workflow
- 📈 Providing strategic advice
- 📊 Client portfolio management
- 👥 Workflow & team management
- 🧠 Technical expertise
- 🌟 Leadership
- 💬 Communication
- 🔍 Problem-solving
A Final Note: This is a role with Nine Advisory not with Hatch.