Intake and Community Engagement Manager
Hatch
This job is no longer accepting applications
See open jobs at Hatch.See open jobs similar to "Intake and Community Engagement Manager" Innovation Bay.Macquarie Park NSW 2113, Australia · Alejandría, Antioquia, Colombia · Davao City, Davao del Sur, Philippines · Australia
AUD 120k-140k / year
Posted on Jul 24, 2025
This is a Intake and Community Engagement Manager role with Co-Hive based in Alexandria, NSW, AU
== Co-Hive ==
Role Seniority - senior
More about the Intake and Community Engagement Manager role at Co-Hive
Intake and Community Engagement Manager
“Drive Engagement, Grow Impact, and Empower Every Family’s First Step”
Salary: $120k-140k + Wellness Perks
Employment Arrangement: Full-Time
Location: Alexandria, Sydney
Reports to: CEO
About Co-Hive
Co-Hive is a purpose-driven and fast-growing organisation based in Alexandria, Sydney, dedicated to supporting young adults with disability aged 17-35 as they transition from school to adult life. In just 18 months, Co-Hive has emerged as a game-changing service - winning “Best New Disability Service” at the Australian Disability Service Awards and gaining national recognition for doing things differently.
We’re here to fill a critical gap. Too often, young people with disability leave school full of dreams, but quickly lose direction as they face a system that isn’t built for them. Co-Hive is rewriting that story - helping participants build skills, confidence, and independence through hands-on, person-led programs that lead to real outcomes in open employment, social connection, and independent living.
Our model is bold, creative, and grounded in real relationships. We co-design every program with participants and their families and work closely with employers, educators, and community partners to build pathways that truly empower. Our work is guided by the core values of self-determination, inclusion, and possibility.
With strong demand and a growing reputation, Co-Hive is now preparing to expand across NSW and beyond. This is a rare opportunity to join a team at the forefront of change - and help shape the future of an organisation already making a profound difference in people’s lives.
About The Role
This is a newly created executive-level leadership role that sits at the heart of Co-Hive’s growth and impact strategy.
As Intake and Community Engagement Manager , you will be responsible for designing, building, and leading Co-Hive’s intake, engagement, and community outreach functions — ensuring every participant and family experiences a thoughtful, values-aligned, and empowering journey from first contact through to enrolment and beyond.
You will work closely with the CEO and leadership team to shape the strategic direction of Co-Hive’s expansion. You will lead the development of new systems, establish and grow cross-functional teams, and actively build partnerships that deepen our community impact. You’ll also guide internal communications and stakeholder engagement strategies — ensuring clarity, connection, and consistency across Co-Hive.
This is not an operational coordination role - it’s a strategic, senior leadership position ideal for someone with a strong track record of designing scalable systems , developing high-performing teams , and leading sector partnerships with confidence and care.
Key Responsibilities
Strategy & Leadership
Design and lead Co-Hive’s intake and community engagement strategy aligned with our growth
Build scalable systems and processes for enquiry, assessment, onboarding, and transitions
Collaborate with the CEO and executive team to shape strategic direction
Establish and lead a high-performing intake and engagement team with clear structure and career development
Actively contribute to organisational planning, internal communication, and cross-team collaboration
Stakeholder Engagement & Partnerships
Develop and manage strong relationships across schools, referrers, service providers, and the NDIS ecosystem
Represent Co-Hive at sector events, forums, and community functions
Develop stakeholder plans and partnerships that strengthen referrals, visibility, and reputation
Manage relationships with donors, sponsors, and collaborators as Co-Hive grows
Participant Intake & Onboarding
Develop and lead the end-to-end participant intake journey - from initial contact to enrolment and transition planning
Ensure intake processes are respectful, inclusive, and aligned with participant goals
Lead the assessment of participant suitability and support needs, and communicate clearly across teams
Ensure all documentation, schedules of support, and communication are delivered to a high standard
Community Events & Communications
Work closely with Marketing & Communications to develop messaging and engagement plans
Develop and lead key events including Open Days, family info nights, expos, and our annual Family & Carers Conference
Maintain consistent, inclusive communication across platforms - from social media to newsletters and blogs
Contribute to the development of Co-Hive’s annual report and other stakeholder materials
About You – Skills & Experience
7+ years’ senior leadership experience in disability, education, or community sectors
Proven track record in building systems, programs, or departments from the ground up
Strong knowledge of the NDIS, inclusive practice, and school-leaver transitions
Demonstrated success in stakeholder engagement and team leadership
Strategic thinker with the ability to turn vision into action
Confident navigating complex conversations and organisational change
Highly organised, detail-oriented, and calm under pressure
Committed to inclusion and supporting young people with disability and their families
Excellent verbal and written communication skills
Tertiary qualification in community services, education, allied health, or related field
Current Working With Children Check and full working rights in Australia
Why Join Co-Hive?
Be part of an energetic, values-driven team that’s reimagining what’s possible for young adults with disability
Play a key leadership role in a fast-growing organisation committed to real, long-term impact
Work somewhere where your contribution directly transforms lives - not just delivers services
Enjoy above-Award wages, plus Wellness Perks to support your health and balance
Join a warm, close-knit culture that’s collaborative, courageous, and committed to inclusion
Step into a strategic, high-impact role with strong influence across the organisation
We’re in the final stages of becoming a Public Benevolent Institution (PBI) — once approved, you’ll benefit from salary packaging to boost your take-home pay
How To Apply
To apply, please send the following to employment@cohive.com.au
A short video introducing yourself
A one-page cover letter
Your resume
Applications close: 6 August 2025
Interviews held at Co-Hive in Alexandria the following week
Want to get a feel for who we are?
Follow us on social media and visit www.cohive.com.au to learn more about our programs, impact, and the incredible community we’re building.
Stay in the loop and see what life at Co-Hive looks like - we’d love to have you along for the journey!
Instagram | LinkedIn | Facebook
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Co-Hive team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with Co-Hive not with Hatch.
== Co-Hive ==
Role Seniority - senior
More about the Intake and Community Engagement Manager role at Co-Hive
Intake and Community Engagement Manager
“Drive Engagement, Grow Impact, and Empower Every Family’s First Step”
Salary: $120k-140k + Wellness Perks
Employment Arrangement: Full-Time
Location: Alexandria, Sydney
Reports to: CEO
About Co-Hive
Co-Hive is a purpose-driven and fast-growing organisation based in Alexandria, Sydney, dedicated to supporting young adults with disability aged 17-35 as they transition from school to adult life. In just 18 months, Co-Hive has emerged as a game-changing service - winning “Best New Disability Service” at the Australian Disability Service Awards and gaining national recognition for doing things differently.
We’re here to fill a critical gap. Too often, young people with disability leave school full of dreams, but quickly lose direction as they face a system that isn’t built for them. Co-Hive is rewriting that story - helping participants build skills, confidence, and independence through hands-on, person-led programs that lead to real outcomes in open employment, social connection, and independent living.
Our model is bold, creative, and grounded in real relationships. We co-design every program with participants and their families and work closely with employers, educators, and community partners to build pathways that truly empower. Our work is guided by the core values of self-determination, inclusion, and possibility.
With strong demand and a growing reputation, Co-Hive is now preparing to expand across NSW and beyond. This is a rare opportunity to join a team at the forefront of change - and help shape the future of an organisation already making a profound difference in people’s lives.
About The Role
This is a newly created executive-level leadership role that sits at the heart of Co-Hive’s growth and impact strategy.
As Intake and Community Engagement Manager , you will be responsible for designing, building, and leading Co-Hive’s intake, engagement, and community outreach functions — ensuring every participant and family experiences a thoughtful, values-aligned, and empowering journey from first contact through to enrolment and beyond.
You will work closely with the CEO and leadership team to shape the strategic direction of Co-Hive’s expansion. You will lead the development of new systems, establish and grow cross-functional teams, and actively build partnerships that deepen our community impact. You’ll also guide internal communications and stakeholder engagement strategies — ensuring clarity, connection, and consistency across Co-Hive.
This is not an operational coordination role - it’s a strategic, senior leadership position ideal for someone with a strong track record of designing scalable systems , developing high-performing teams , and leading sector partnerships with confidence and care.
Key Responsibilities
Strategy & Leadership
Design and lead Co-Hive’s intake and community engagement strategy aligned with our growth
Build scalable systems and processes for enquiry, assessment, onboarding, and transitions
Collaborate with the CEO and executive team to shape strategic direction
Establish and lead a high-performing intake and engagement team with clear structure and career development
Actively contribute to organisational planning, internal communication, and cross-team collaboration
Stakeholder Engagement & Partnerships
Develop and manage strong relationships across schools, referrers, service providers, and the NDIS ecosystem
Represent Co-Hive at sector events, forums, and community functions
Develop stakeholder plans and partnerships that strengthen referrals, visibility, and reputation
Manage relationships with donors, sponsors, and collaborators as Co-Hive grows
Participant Intake & Onboarding
Develop and lead the end-to-end participant intake journey - from initial contact to enrolment and transition planning
Ensure intake processes are respectful, inclusive, and aligned with participant goals
Lead the assessment of participant suitability and support needs, and communicate clearly across teams
Ensure all documentation, schedules of support, and communication are delivered to a high standard
Community Events & Communications
Work closely with Marketing & Communications to develop messaging and engagement plans
Develop and lead key events including Open Days, family info nights, expos, and our annual Family & Carers Conference
Maintain consistent, inclusive communication across platforms - from social media to newsletters and blogs
Contribute to the development of Co-Hive’s annual report and other stakeholder materials
About You – Skills & Experience
7+ years’ senior leadership experience in disability, education, or community sectors
Proven track record in building systems, programs, or departments from the ground up
Strong knowledge of the NDIS, inclusive practice, and school-leaver transitions
Demonstrated success in stakeholder engagement and team leadership
Strategic thinker with the ability to turn vision into action
Confident navigating complex conversations and organisational change
Highly organised, detail-oriented, and calm under pressure
Committed to inclusion and supporting young people with disability and their families
Excellent verbal and written communication skills
Tertiary qualification in community services, education, allied health, or related field
Current Working With Children Check and full working rights in Australia
Why Join Co-Hive?
Be part of an energetic, values-driven team that’s reimagining what’s possible for young adults with disability
Play a key leadership role in a fast-growing organisation committed to real, long-term impact
Work somewhere where your contribution directly transforms lives - not just delivers services
Enjoy above-Award wages, plus Wellness Perks to support your health and balance
Join a warm, close-knit culture that’s collaborative, courageous, and committed to inclusion
Step into a strategic, high-impact role with strong influence across the organisation
We’re in the final stages of becoming a Public Benevolent Institution (PBI) — once approved, you’ll benefit from salary packaging to boost your take-home pay
How To Apply
To apply, please send the following to employment@cohive.com.au
A short video introducing yourself
A one-page cover letter
Your resume
Applications close: 6 August 2025
Interviews held at Co-Hive in Alexandria the following week
Want to get a feel for who we are?
Follow us on social media and visit www.cohive.com.au to learn more about our programs, impact, and the incredible community we’re building.
Stay in the loop and see what life at Co-Hive looks like - we’d love to have you along for the journey!
Instagram | LinkedIn | Facebook
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Co-Hive team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 📈 Designing and leading strategies
- 🔧 Building scalable systems
- 🌐 Developing partnerships
- 🚀 Strategic leadership
- ⚙️ Systems development
- 🤝 Stakeholder engagement
- 🗣️ Communication skills
- 👥 Team building
- 🎉 Event management
A Final Note: This is a role with Co-Hive not with Hatch.
This job is no longer accepting applications
See open jobs at Hatch.See open jobs similar to "Intake and Community Engagement Manager" Innovation Bay.