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Client Services Coordinator @ Drive

Hatch

Hatch

Customer Service
Melbourne, VIC, Australia
Posted on Aug 16, 2025

This is a Client Services Coordinator - Drive role with Nine based in South Melbourne, VIC, AU

Company Description

Drive is Nine’s brand appealing to the automotive enthusiast. Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.

Job Description

Drive is looking for the newest Client Services Coordinator to provide crucial sales support for our national accounts. If you're a detail-oriented professional with a passion for digital media and sales, join our fast-paced, high-energy team and help us deliver campaigns that exceed client expectations.

Day To Day You Will

  • Assess inventory and create insertion orders (IOs) during the pre-sales phase.
  • Manage, delegate, and oversee campaign implementation across various teams.
  • Act as the key liaison between the sales team, ad operations, and clients.
  • Manage campaign assets and promptly address client change requests.
  • Provide regular forecasting, reporting, and analysis throughout the campaign lifecycle.

What you'll bring:

  • Strong written and verbal communication skills, with a good understanding of PowerPoint and Excel.
  • A solid grasp of digital media and the client/media agency relationship.
  • The ability to manage multiple projects with a high level of quality and attention to detail.
  • A proactive approach to planning and organising tasks to meet deadlines.
  • Experience with ad technologies and platforms like Google Ad Manager and Salesforce (desirable).

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 📋 Assessing inventory and creating insertion orders
  • 🔄 Managing campaign implementation
  • 🔗 Acting as a liaison

Key Strengths

  • 🗣️ Strong written and verbal communication skills
  • 💻 Solid grasp of digital media
  • 📊 Project management skills
  • 📈 Experience with ad technologies

Why Nine is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Nine not with Hatch.