This is a Community Marketing Coordinator role with Hatch based in Surry Hills, NSW, AU

Why this role exists

Community is at the heart of Hatch. We want every candidate and hiring manager who touches Hatch to feel seen, supported, and inspired to come back and tell their friends. You’ll build and scale programs that turn job seekers into advocates, and hiring managers into champions.

What you’ll do

Grow and engage our candidate community

• Run always-on community programs (content, slack/WhatsApp groups, newsletters) to support job seekers across their journey.
• Launch and manage Hatch Ambassadors and product-champion programs that drive referrals, UGC, and event hosting.
• Connect and celebrate people hired via Hatch ( “Hired with Hatch” features, give-back/mentorship loops).

Delight our VIP hiring-manager community

• Own our VIP cohort of hiring managers: curated dinners, roundtables, and bespoke experiences.
• Build a consistent cadence (invites, follow-ups, recaps) that deepens relationships and creates advocacy and case studies.

Partnerships & campus ecosystem

• Source, pitch, and nurture partnerships with universities, faculties, societies, and professional associations.
• Coordinate on-campus activations (talks, workshops, micro-events) and co-branded content that drives quality sign-ups.

Influencer & creator programs

• Identify community influencers and equip them with briefs, assets, and incentives to run events and content with Hatch.

Customer-embedded communities

• Stand up community programs inside top customers (e.g., Qantas, Westpac) for interns/grads/early-career talent: onboarding circles, peer cohorts, lunch-and-learns, mentorship and career-development tracks.

Learning & career development

• Curate practical learning pathways (job-search skills, portfolio reviews, interview practice) and collaborate with employers to deliver sessions that genuinely move careers forward.

Ops & measurement

• Own the community calendar, budgets, vendors, and logistics (venues, catering, swag).
• Track and report impact across growth and revenue metrics.

What success looks like

• Community growth: active members and engagement rate (opens/clicks, WAU in slack)
• Candidate outcomes: referral sign-ups, reactivation rate, “Hired via Hatch” stories per month/
• VIP employer impact: event attendance, NPS, warm intros, case studies, influenced job postings/pipeline.
• Partnerships: # of active university/pro org partnerships and sign-ups sourced per partner.
• Program velocity: ambassador cohorts launched, creator posts/events shipped per quarter.

(We’ll set specific numeric targets together in your first month.)

You’ll thrive here if you

• Have 1–4+ years in community management, campus/programs, or partnerships (startups/tech ecosystem is a plus).
• Are a natural connector and event-runner—equally comfortable hosting a 14-person VIP dinner and a 200-person campus workshop.
• Write crisp, human copy and know what resonates on LinkedIn, IG/TikTok, email, and Discord/Slack.
• Are organised and outcome-driven—calendar, run-of-show, stakeholder comms, and post-event follow-through are your superpowers.
• Make decisions with data (you’re comfortable with simple dashboards and can turn insights into experiments).
• Love empowering others—ambassadors, creators, society leaders—so programs scale beyond you.
• Care deeply about early-career talent and equitable access to great jobs.

Nice-to-haves

• Experience managing ambassador/creator programs
• A network across Australian universities or student/professional orgs.
• Exposure to hiring/talent products or communities.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Hatch team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🌱 Growing and engaging the candidate community
• 🌟 Delighting the VIP hiring-manager community
• 🤝 Building partnerships and campus ecosystems

Key Strengths

• 🌐 Community management
• 🎉 Event management
• ✍️ Content creation
• 🤝 Ambassador program management
• 🏫 University partnerships
• 💼 Talent product exposure

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.