Since 2011, our business has redefined the future of retail in Australia and New Zealand. As a leading fashion e-commerce destination, our platforms provide an inspiring and seamless end-to-end customer experience. We dream big through collaboration and innovation, and are supported to bring incredible ideas to life. Our goal is to make a positive difference by delivering the future of shopping to customers across fashion, sports, home, and beauty.

As a Workday Business Analyst, you will sit at the intersection of People & Culture, Technology, and the wider business. You will lead business analysis and process design for Workday and related People systems, ensuring they are configured, integrated, and optimised to support the broader People & Culture strategy.

You will work closely with Payroll, Workforce Planning, HR, Finance, IT & Security, and external vendors to improve end-to-end employee journeys through better processes, smarter automation, and robust data flows.

About The Role

• Business analysis & process design: Lead discovery sessions and workshops with People & Culture and business stakeholders; map and document current and future state processes for Workday and related People systems
• Workday optimisation & configuration: Support, maintain, and optimise Workday business processes across current and future modules
• AI-enabled process improvements: Identify and assess AI, RPA, and automation use cases across People & Culture to reduce manual work and improve employee and manager experience
• Requirements, testing & release: Gather and document detailed business requirements, functional specs, and operational workbooks
• Integrations & data flows: Collaborate with Payroll and Workforce Planning on functional integration design, reconciliation, and validation; support functional mapping, validation, and testing of integrations between Workday and other systems (payroll, time and attendance, access, third-party vendors)
• Knowledge sharing & stakeholder support: Provide consultation and guidance on Workday and People systems to HR Advisors, HR leaders, and other stakeholders

What You Bring To The Role

• Workday experience: 3+ years of Workday experience
• Business analysis skills: Expert requirements elicitation, process mapping, and functional specification skills
• Workday functional knowledge: Strong functional understanding across Workday to validate AMS work and perform limited low-risk configuration
• Automation & AI awareness: Practical understanding of AI, RPA, and ML concepts, and how they can be applied in People/HR processes
• Integration know-how: Experience or knowledge of Workday integration frameworks and APIs, and how data flows between systems
• Cross-functional collaboration: Proven ability to work effectively with HR, Finance, Payroll, IT & Security, and external vendors
• Documentation discipline: Experience producing high-quality requirements, process maps, functional specs, test cases, and acceptance criteria

Life at Our Business

From our ways of working to our growth mindset and sustainable approach, everyone adds unique value while having fun along the way. People are our greatest asset, and our employee experience is designed to empower you to do your best work.

What you can expect:

• Flexible and hybrid working model
• Learning days, development programs, and hackathons
• Parental leave and family-friendly initiatives
• Paid birthday leave
• Staff discounts and access to sample sales
• Wellbeing programs and discounted gym memberships
• Employee Assistance Program for you and your family
• Paid volunteer days supporting social and environmental initiatives
• Referral rewards for successfully referring candidates

We embrace diversity, inclusion, and belonging, fostering an environment of respect and dignity. By valuing diverse perspectives and experiences, we aim to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better experience for all.

Additional Information

We are committed to providing reasonable adjustments to all individuals participating in the application and interview process, and while performing job functions. If you require any accommodations or adjustments, please contact our Talent Acquisition team directly.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 📊 Leading business analysis & process design
• ⚙️ Optimising & configuring Workday
• 💡 Identifying AI-enabled process improvements

Key Strengths

• 💼 Workday experience
• 📝 Business analysis skills
• 🤖 Automation & AI awareness
• 🔧 Workday functional knowledge
• 🔗 Integration know-how
• 🤝 Cross-functional collaboration

Why This Role Is Partnering With Hatch

Hatch exists to level the playing field for people as they discover a career that’s right for them — giving you the opportunity to show more than just your résumé.

A final note: This role is with the hiring company directly, not with Hatch.