This role is a Contractor role (hourly rate) and for a period of 12 months.

Our current hybrid model is two days working from the office and three days working from home.

What you’ll do

In this role you will support our Customer Communications tribe, shaping the way Woolworths connects with Everyday Rewards members and supermarket customers. Blending technical expertise with strategic collaboration, you will develop dynamic multi-channel targeted campaigns that drive engagement, loyalty, and incremental revenue:

• Build and execute campaigns and test plans via multiple campaign channels, (including email, push notifications, in-app messaging, and landing pages).
• Manage complex, segmented lifecycle marketing journeys and automated trigger campaigns, ensuring meticulous QA, robust testing, and regulatory compliance.
• Build email creatives via approved templates and using HTML, CSS and the scripting language AMPscript, unique to Salesforce Marketing Cloud.
• Utilise collaborative creative designer web applications, such as Figma and Adobe XD, to ensure the quality of and retrieve images, videos, animations and creative assets for use in email campaigns, mobile device messaging and applications, and web content.

What you'll bring

You are an adaptable, detail-oriented technical specialist with a highly collaborative spirit. Thriving in a fast-paced and ever-changing digital environment, you approach challenges with patience, lateral thinking, and a genuine eagerness to learn.

• Proven experience building complex campaigns within Salesforce Marketing Cloud or comparable (enterprise) marketing automation platforms (e.g. Hubspot, Braze, Adobe Campaign).
• Exceptional communication skills with the ability to confidently articulate technical concepts, build transparent relationships, and foster trust and collaboration across diverse, cross-functional squads.
• Strong attention to detail, with a track record of executing error-free campaigns and rigorous QA protocols.
• A proactive, solutions-oriented approach with an understanding of marketing automation and a passion for continually improving processes and customer journeys.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 📧 Building and executing campaigns
• 🔄 Managing lifecycle marketing journeys
• 💻 Building email creatives

Key Strengths

• 🚀 Salesforce Marketing Cloud experience
• 🗣️ Exceptional communication skills
• 🔍 Attention to detail
• 🎨 Creative design tools

Why Woolworths Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Woolworths Group not with Hatch.