Kapiche

kapiche.com

Kapiche is an AI-powered feedback analytics platform designed to help organizations understand and empathize with their customers at scale. The platform automates customer feedback analysis, providing deep insights from various data sources such as surveys, support conversations, and product reviews. By leveraging advanced Natural Language Processing technology, Kapiche enables businesses to make informed decisions quickly, enhancing customer experience and driving impactful changes. With a focus on mid-enterprise organizations, Kapiche differentiates itself through its ability to deliver insights 30 times faster than traditional methods, making it a valuable tool for customer-centric companies looking to optimize their operations.