Kapiche is a B2B SaaS company that has built an Experience Intelligence platform to help customer-centric organizations understand and optimize the experiences they deliver. The platform is built around their Natural Language Processing technology, which can take tens of thousands of pieces of unseen customer and employee feedback data (both structured and unstructured) and, in minutes, with no prior setup and no pre-trained models, identify the salient themes being discussed, how the respondents feel about those themes, and what impact it has on your business.