Job Description

Our Enterprise Technology Advisory team brings together skills in intelligent automation, data engineering and software integration to help our clients align their technology capabilities with their strategic and operational objectives. We also draw on KPMG’s extensive national and global resources, adopting a multidisciplinary approach to help unlock the full potential of existing and new technology investments.

CC supports care and health providers, specifically in disability, aged care and community services. The software functions span customer management, workforce management, mobile care delivery and claims & payments with significant industry extensions to comply with quality standards and funding rules.

Your Opportunity

As a member of our Community Care team, the Technical Business Analyst will play a crucial role by:

• Conduct end-to-end testing of Power Platform applications (including Power Automate workflows, Canvas Apps, and custom pages) to ensure solution stability, usability, and performance.
• Develop and execute testing protocols, including regression testing, load testing, and user acceptance testing (UAT) tailored to Power Platform environments.
• Document business workflows, technical specifications, and user guides across all components of the Power Platform to ensure accurate, up-to-date system documentation.
• Support end-user training and onboarding efforts by contributing to knowledge bases, walkthroughs, and support materials.
• Collaborate with project teams to understand business needs and ensure functionality aligns with real-world use cases.

How are you Extraordinary?

• You are able to quickly build strong relationships and network with a variety of stakeholders both internal and external.
• You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distil, and communicate complex concepts in both written and verbal forms.

Your Experience

You thrive in a collaborative and innovative culture and want to join a firm that values problem solvers, the kind of people who reimagine the possible for their clients and key stakeholders. We are looking for people in this role with a passion for and / or experience in the following areas:

• Demonstrated experience in testing and documenting Power Platform applications, especially Power Apps, Power Automate, and custom pages.
• Strong understanding of compliance, data governance, and real-world testing scenarios relevant to human services sectors.
• Exceptional analytical thinking, attention to detail, and problem-solving abilities.
• Excellent communication and technical writing skills — capable of producing clear, user-friendly documentation for both technical and non-technical audiences.
• Familiarity with tools such as DevOps, SharePoint, or Confluence is a plus.

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.