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Client Relationship Director - Federal Government

KPMG

KPMG

Customer Service
Canberra, Australia
Posted on May 21, 2025

Company Description

  • Are you an experienced professional with extensive knowledge and experience working in the Federal Government seeking a new challenge in a corporate environment?
  • Do you thrive in leading and supporting high-performing teams in a purpose-driven organisation?
  • Do you value a diverse, inclusive, and supportive culture?
  • Do you enjoy working at both strategic and operational levels to deliver impactful work?

KPMG is a trusted and respected global professional services firm. We pride ourselves on our commitment to supporting the Federal Government in delivering improved social, economic, and environmental outcomes for people, businesses, and communities across Australia. Through our strength of purpose, depth of expertise, and national and international insights, we help our clients solve complex challenges, steer change, strengthen capabilities, and drive growth.

Our people, who support the Federal Government across various locations, are passionate about our work and its impact. We are purpose-led in our work with the public sector to build capability and accelerate impacts in Digital Government, National Security, Climate and Energy and Health and Aged Care.

Job Description

An outstanding opportunity exists for an experienced, senior government professional to lead our client relationships across the Federal Government. Working closely with our Client Lead Partner for the Federal Government, you will provide direct leadership to a small team coordinating our work across KPMG and the Australian Pubic Service to enable our business within KPMG’s Infrastructure, Government, and Healthcare (IGH) Industry Group.

Your Opportunity:

As the Senior Relationship Director and key support role to the Account Lead Partner, you will be responsible for engaging closely with our public sector clients (including Federal agencies and local authorities) and our internal teams to tailor KPMG offerings and solutions, expertise, and best practise proposals for our Federal Government clients to support in delivering their key programs and services. Your responsibilities will include:

  • Applying your understanding and experience within the Federal Government to identify opportunities for KPMG to work with or support the Federal Government in conjunction with the Account Leadership Group.
  • Identifying client reform priorities and leading the development of key solutions and innovative approaches to support clients overcome complex challenges and deliver on business and reform objectives.
  • Managing and inputting into proposal processes for major projects, including contributing to high-quality, tailored written materials that articulate our client’s requirements, demonstrate KPMG’s sector and client understanding, and ensure client objectives and perspectives are central to the process.
  • Deploying strategic and commercial advice throughout the pricing, contracting, and negotiation procurement phases to ensure our proposition is articulated clearly and aligned with client and KPMG objectives.
  • Leading an account management team and supporting the Client Lead Partner with the development and delivery of strategic business planning activities.
  • Contributing as a member of the national IGH Leadership team and sharing insights and knowledge across the IGH community.

Your Experience:

  • Preferably 8+ years’ experience working with the federal government with recent experience at the senior leadership/executive level.
  • Demonstrated probity and integrity and an alignment to KPMG values.
  • Strong understanding of public sector policy priorities and processes for working with the Federal Government/public sector.
  • Ability to work with a broad range of internal and external stakeholders, including at senior levels.
  • Highly developed communication, collaboration, and negotiation skills to achieve outcomes.
  • Demonstrated leadership skills, including an ability to drive a culture of excellence and service orientation across teams.
  • Highly developed interpersonal and team building skills
  • A strong understanding of business development approaches for government
  • Ability to manage multiple competing objectives in a high-tempo environment
  • Ideally, a proven track record in a business development or relationship management role
  • Relevant tertiary qualifications

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.