About us

MA Financial Group is a global alternative asset manager specialising in private credit, real estate and hospitality.

We lend to property, corporate and specialty finance sectors and provide corporate advice.

We invest and manage $13.3 billion on behalf of our clients, have $165 billion in managed loans and have advised on over $125 billion in advisory and equity capital market transactions.

We have a team of over 900 professionals across locations in Australia, China, Hong Kong, New Zealand, Singapore, United States and the Philippines.

MA Financial is a place of opportunity and unlimited potential. It’s a place that empowers you to think, collaborate, and help create something truly valuable.

MA Specialty Funding is business unit within MA Financial Private Credit. It maintains niche lending platforms providing funding to law firms and their clients, mortgage brokers and homebuilders. It has achieved growth in its lending platforms of 20% per annum over the last five years and has launched a number of new loan products. We offer:

• a collegiate and supportive team culture; and
• an opportunity to work within a successful and growing niche business, and to learn new roles as we grow.

About the role ,

While this is a 12-month maternity cover role, we anticipate a progression to a permanent role as the business continues its growth.

The role has two functions:

• being one of a six-member operations team which administers the lending platforms and its 20,000+ loans; and
• supporting our Director Lending in sourcing and onboarding new law firm clients.

This role suits someone from an operations administrative background who has the personal skills and drive to become an important part of our business growth strategy.

What you will do:

Operations Administration

• Reviewing and processing customer loans applications, drawdowns and repayments;
• Liaising with staff at our law firm clients and resolving issues as they arise;
• Inbox and workflow management;

Client Relations

• Respond to inbound enquiries from law firm clients about the funding products we offer
• Undertake credit enquiries for prospective clients
• Assist in the preparation of internal approval documentation
• Prepare, issue and coordinate loan documentation with clients
• Help borrowers understand compliance requirements and onboarding processes
• Host demonstrations of the company’s online client portal for new clients

How you’ll know you’re doing great:

Operations Administration

• Applications are processed accurately with minimal rework or corrections
• You consistently meet turnaround times in a high‑volume environment
• Processes are followed correctly and your raise improvements or issues early
• We can rely on your work and trust its quality
• You demonstrate strong ownership of your daily workload

Client Relations

• You talk confidently about our funding product both internally and to law firm clients
• You are undertaking the credit enquiries, preparing documentation and setting new law firms up on our system in an accurate and timely manner
• You win the confidence of our clients as you guide them through the onboarding process
• You make the Director Lending’s life easy

AND

• You are a well-liked and valued member of the team

An ideal person:

Style

This role suits someone who:

• is organised and able to cope with multiple workstreams
• has excellent attention to detail
• has a friendly personality, able to get along with other staff and our customers
• has the self-motivation to get the job done without supervision
• is keen to learn
• is confident when communicating

They are good at

• following process manuals and executing tasks accurately
• working with Excel spreadsheets
• maintaining to-do lists and generally being organised
• getting on with the job without supervision, but asking for help when required

They are awesome at

• learning new stuff
• thinking for themselves
• being helpful and kind towards their colleagues

Skills, qualifications and experience

• Proficient in Microsoft Office, including Excel and Word
• Min 3 years’ experience in an operations administration role
• Exposure to sales or customer relationship activities
• Experience with loan processing, financial services, or data validation is an advantage