About MA Financial Group

We are a global alternative asset manager specialising in private credit, real estate and hospitality. We lend to property, corporate and specialty finance sectors and provide corporate advice.

We have a team of over 800 professionals across locations in Australia, China, Hong Kong, New Zealand, Singapore and the United States. For more information visit: https://mafinancial.com/

Operations Administrator – Hyperdome

We’re looking for an enthusiastic and detail-oriented Operations Administrator to join our Centre Management team based at Hyperdome.

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys supporting operational functions within a retail centre.

Key responsibilities

• Provide day-to-day administrative support to the Operations Manager and Assistant Operations Manager
• Manage purchase orders and invoicing for the Operations department
• Maintain operational records, registers, and compliance documentation
• Coordinate contractor access, inductions, and required documentation
• Manage the Operations team inbox and respond to enquiries
• Support the Centre Management team with operational queries and tasks

Customer & Retailer Support

• Act as a first point of contact for operational queries from retailers and customers
• Log, track, and follow up on maintenance requests and complaints
• Assist in coordinating responses to retailer service issues (e.g. air-conditioning, leaks)
• Support centre cleanliness, security, and presentation standards

Tenancy Delivery Support

• Assist with tracking tenancy delivery timelines and critical dates
• Support the Centre Management team with tenancy-related deliverables
• Maintain tenancy delivery records and documentation

Compliance & Risk Support

• Assist in maintaining compliance documentation (Essential Safety Measures, NABERS, Dangerous Goods, etc.)
• Support risk management processes including audits, insurance, and OH&S documentation
• Assist with emergency management processes, training coordination, and documentation

We are looking for applicants with the following experience and attributes:

• Administrative background with a strong customer service focus
• Experience in retail shopping centres highly regarded
• Familiarity with property or administration systems preferred
• High attention to detail and strong organisational skills
• Proficiency in Microsoft Office
• Ability to work independently and manage competing priorities
• Strong communication skills to liaise with retailers, contractors, and stakeholders

Why join us?

• Great career growth opportunities and collaborative team environment
• Additional leave of 2 well-being days off per year
• Paid study leave to support career and personal development
• Competitive parental leave benefits

To apply

Please send your CV along with a cover letter by clicking the 'Apply Now' button below