About MA Financial Group

We are a global alternative asset manager specialising in private credit, real estate and hospitality. We lend to property, corporate and specialty finance sectors and provide corporate advice.

We have a team of over 800 professionals across locations in Australia, China, Hong Kong, New Zealand, Singapore and the United States. For more information visit: https://mafinancial.com/

Administration Manager (Portfolio)

We are seeking a proactive Administration Manager to join our Melbourne office (80 Collins Street), supporting a portfolio of 12 neighbourhood centres. This is a hands-on role focused on delivering high-quality administrative, financial, and operational support. Reporting to the Portfolio Centre Manager, you will manage centre communications, support arrears and reporting processes, and ensure accurate administration and compliance across the portfolio. This role offers career progression, gaining exposure to broader head office operations. It is well suited to someone with aspirations to grow into a Retail Manager role, supported by mentorship and development opportunities within the business.

Key responsibilities

• First point of contact for customer queries, inbox management and query resolution
• Supporting arrears management to achieve company targets
• Support monthly reporting and sales figure reporting
• Ensuring that all aspects of income and expenditure of the Centres are entered, maintained and reported accurately
• Support Centre administration and compliance requirements

We are looking for applicants with the following experience and attributes:

• Administration experience in retail property highly regarded
• Minimum 5 years Administration and customer service experience
• Demonstrated experienced with arrears management
• Strong financial acumen with experience supporting monthly reporting and reconciliations
• Excellent stakeholder management and communication skills
• Proactive and driven to deliver results with excellent time management skills

Why join us?

• Great career growth opportunities and collaborative team environment
• Onsite exposure to head office support functions in our Melbourne MA Office
• Additional leave of 2 well-being days off per year
• Paid study leave to support career and personal development
• Competitive parental leave benefits
• Salary packaging options such as Novated Car Leasing