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Product Communications Specialist

Macquarie Group

Marketing & Communications, Product

Sydney, NSW, Australia

Posted on Apr 21, 2025

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Macquarie’s Platform Engagement team within the Wealth Division of our Banking and Financial Services Group is responsible for all communications to our Wrap clients and advisers about regulatory requirements, remediations, product and process changes, while building ongoing trust and loyalty with our brand.

Macquarie Wrap is a state of the art investment platform that provides a robust framework to administer a broad range of investments, including ASX-listed securities, managed funds, managed accounts, and term deposits.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As an Associate Manager, you’ll be responsible for drafting or editing compliance-led correspondence, product updates, change management communications, website content, Help Centre articles for financial advisers, non-advised and advised clients, as well as internal FAQs to support business readiness.

You’ll coordinate stakeholder review and manage the internal approvals, ensuring communications comply with legal, risk and other internal and external regulations and policies (including the relevant legal signoffs, DAS audit trail, spam legislation, etc). In addition, you’ll oversee the extraction of data for communications, running them through the internal data tool to ensure production-readiness and performing a final quality check on the data output and copy.

What you offer

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5 years’ experience in product communications within financial services, including a solid understanding of the wealth management regulatory and legislative landscape
Passion for writing and editing, with an ability to translate complex content into simple language whilst retaining brand and tone
Solid version control management, record keeping skills and attention to detail
Strong organisational skills and the ability to manage multiple competing priorities
Experience overseeing the production of emails and letters to tight deadlines
Desire to look for ways to work smarter, improve the customer experience, reduce cost and minimise risk
Strong interpersonal skills, with the ability to influence, collaborate and build relationships with stakeholders at all levels

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Apply now

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