Our relationship-driven Client Service Wealth team are the friendly and knowledgeable connection between our clients and Financial Advisors. As part of our Client Service and Support division, our leaders and consultants play a critical role in fostering trust and confidence in the Macquarie brand.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

Join our Wealth Management business as a Team Manager, where you will manage and develop a team of dedicated contact centre consultants who provide exceptional service to our customers and advisers on our Wrap Platform and other advised products. In this role, you will lead, coach, and develop a high-performing team, driving continuous improvement in productivity, effectiveness, and quality. You’ll play a key role in building trust and confidence in the Macquarie brand through meaningful, quality conversations with customers and advisers, while leveraging data-driven insights to identify opportunities for improvement and implement positive change. Additionally, you’ll manage client concerns with professionalism and ensure compliance with all regulatory requirements.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.