Customer Relationship Coordinator

Mirvac

Mirvac

Customer Service

Southbank VIC 3006, Australia

Posted on Apr 28, 2026

Mirvac is a brand that creates and curates better experiences. We are more than developers or builders – we are visionaries, driven to see the world differently and embrace innovation, diversity, and optimism. Join us as we work towards building the imagine nation.

Benefits of working at Mirvac

  • Handson exposure across multiple apartment projects located near the Melbourne CBD.
  • Play a key role in delivering an exceptional apartment sales experience
  • Flexible, casual opportunity suited to graduates, students, or experienced professionals seeking work–life balance.

Our opportunity

As a Customer Relationship Coordinator, you will support the team by providing assistance with daily customer relations administration.

This role supports two to three apartment projects, all conveniently located near the Melbourne CBD.

Your responsibilities will include:

  • Provide administration support to the Customer Relationship team.
  • Assist with preparing and compiling correspondences to purchasers.
  • Assist with EDM Purchaser Updates.
  • Coordinate processes and systems to ensure operational efficiencies.
  • Attend and assist with inspections such as viewings and pre settlement inspections and handovers; to assist in maintaining quality, occasionally required on weekends.
  • Provide onsite project support to project executives.
  • Maintain files according to administrative and quality procedures.
  • Maintain customer files and database.
  • Liaise with external agencies, contractors, solicitors and suppliers.
  • Coordination with key internal and external stakeholders to deliver seamless processes.
  • Exhibit high level of customer service.

Your point of difference

This role is ideal for a Property Graduate or current student seeking hands-on exposure to the real estate sector while working with one of Australia’s leading property groups. It would also suit an experienced professional with a background in a similar role who is looking for a flexible, casual opportunity.

You’ll also bring:

  • Ability to work at least 3-4 days per week (rare weekend work required)
  • Excellent customer service skills
  • Strong written and verbal skills
  • Discretion, diplomacy and confidentiality

Apply today

If this sounds like the perfect next step in your career, we encourage you to apply.