12-month contract | Sydney CBD | Mirvac Retail

At Mirvac, we create exceptional places and experiences that enrich communities. We’re looking for a Customer Accounts Coordinator – National Tenants to join our Retail Asset Management team on a 12-month contract, based in our Sydney CBD head office.

The opportunity

This is a high-impact role where you’ll take ownership of national tenant accounts, managing arrears and delivering accurate reporting, while partnering closely with Asset teams and tenants across a national portfolio.

Key responsibilities

• Manage national tenant arrears, ensuring timely collections and KPI achievement
• Analyse debtor accounts, reconcile balances and interpret lease agreements
• Provide clear reporting and insights on arrears trends and performance
• Partner with Asset teams to ensure consistent debt collection processes
• Build strong relationships with national tenants, resolving queries efficiently
• Support complex cases including tenants in administration

About you

• 1–3 years’ experience in property, accounts receivable or debt collection
• Strong understanding of lease agreements and financial reconciliation
• Confident analysing data and delivering clear, accurate reporting
• Highly organised with the ability to prioritise and meet deadlines
• Strong communication skills, with a customer-focused approach
• Collaborative mindset with the ability to build strong relationships

Why Mirvac

• Join a leading Australian property group with a strong national portfolio
• Flexible, people-first culture with genuine development opportunities
• Collaborative, high-performing team environment
• Be part of a business committed to sustainability, innovation and community impact
• Apply now to be part of a team shaping exceptional experiences for our customers and communities.