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IT Support Engineer/Linux System Administrator

Morse Micro

Morse Micro

IT, Customer Service
Sydney, Australia
Posted on Thursday, August 31, 2023

Are you an experienced IT Support Engineer with Linux System Administrator / DevOps skills, looking for an exciting challenge in a fast-paced startup? Do you have what it takes to join our IT team and want to be the go-to IT person in Sydney for Morse Micro’s 150+ Engineering Team? Want to play a critical role in a deep-tech company that depends on your IT knowledge and work with the brightest engineers from around the world?

Then join Morse Micro, Australia’s largest and fastest growing semiconductor company. Morse Micro is building the next generation of Wi-Fi chips that will revolutionize the Internet of Things (IoT). Think of ultra-low power Wi-Fi chips that reach 10x further and cover 1000x the volume of conventional Wi-Fi deployments.

Reporting to the Head of Information Technology, this position is located in Sydney, Australia and is available immediately. This role offers unique opportunities such as working with AWS High Performance Cloud Computing, supporting a deep tech lab infrastructure with hundreds of Raspberry Pi platforms running Embedded Linux, and the occasional “printer doesn’t work” support request.

Responsibilities include:

  • Building, maintaining and developing Linux based cloud infrastructure
  • General IT network infrastructure support (Palo Alto / Aruba / Unifi equipment)
  • Support Engineering Team with optimisation of lab infrastructure
  • Automation through Bash / Perl / Python scripting
  • Ad-hoc Windows / Mac / Linux laptop support for users
  • Monitoring Unix systems and troubleshooting performance issues
  • Author and update online IT documentation as necessary
  • Ownership of trouble ticketing system
  • Procurement of IT equipment
  • Working with vendors on pricing, tracking service delivery
  • Ability to converse with a highly technical user base
  • Participation in sprint and/or task-based DevOps project work

Essential skills & requirements:
(you must have these skills to be considered):

  • 5+ years of experience in IT support or a related area
  • 2+ years of Linux System Administrator experience
  • “Can-do” attitude
  • Proven ability to schedule work load
  • Excellent interpersonal, communication, and customer service skills
  • Excellent troubleshooting skills
  • Scripting experience

Bonus skills
(if you have these, you can stand out among the crowd but don’t sweat it if you don’t):

  • Working knowledge of networking (LAN, WAN, routing and switching)
  • Experience with some of our day-to-day tools including:
    • Atlassian (Jira, Confluence & Bitbucket)
    • Git
    • Google Workspace
    • Jenkins
    • Microsoft Office suite
    • Zoom
  • Working knowledge of AWS
  • Recognised IT certification
  • RHCSA / RHCE / CompTIA / LPIC-2 etc
  • MCSE

Who we are:

Morse Micro is Australia’s largest semiconductor company building Wi-Fi HaLow (802.11ah) chips for the Internet of Things (IoT). We are a team of wireless experts that love to work hard, innovate & invent. Together, we are building the world’s lowest power Wi-Fi technology that will enable billions of IoT devices to connect securely to the internet. We are a global team with offices in Sydney & Picton (Australia), Silicon Valley & Irvine (USA), Bangalore (India), Cambridge (UK), Taipei (Taiwan) & Hangzhou (China).

Check out what it's like to work at Morse Micro:

What we offer:

  • Competitive salary + excellent stock option package
  • Income Protection Insurance
  • Healthy work environment with sit/stand desks and large screens
  • Lots of snacks & drinks, incl barista coffee & some of the world’s best beers
  • Join a high performing, inclusive company where you can make a real impact

How to apply:

If you are interested in building the first 802.11ah chipset together with the inventors of Wi-Fi, then send us your resume and application letter and tell us why you should become Morse Micro's next IT Support Engineer/Linux System Administrator.