• Are you a customer-centric leader, passionate about making a positive difference for customers and communities?
• Do you love leading and nurturing your teams to achieve thriving and successful careers?
• Join a business that aligns to your values!

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Region Manager Proprietary Lending VIC West, you will join the VIC Proprietary Home Lending team that’s doubling down on customer obsession, moving with speed, keeping it simple, owning it and winning together.

Each day, you’ll go above and beyond to:

• Lead a committed team of Home Lending Specialists and Home Lending Executive 1's within the VIC West region market and build strong and sustainable, customer obsessed teams!
• Be responsible for overall management of Proprietary Home Lending Specialists who provide Proprietary lending solutions to Personal Banking customers.
• You will take responsibility to ensure success for everyone at NAB.
• Improve speed to competency and sales proficiency across Proprietary lending and everyday banking teams as well as lender quality, operational excellence, and customer experience outcomes.
• Put customers at the centre of everything you do!

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Exceptional leadership skills with a proven track record of delivering & driving strong & consistent results.
• Extensive experience in retail/commercial banking and/or credit assessment & management, with a proven track record in sales and a passion for customer service
• Relevant compliance and sales/service leadership training including lending accreditation.
• Sound knowledge and skills in Banking regulations, practices and procedures; credit assessment and associated issues; full range of Bank products; Company / commercial law; Accounting principles and practices

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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