• Permanent full-time opportunity based in Melbourne CBD.
• Turn data into impact by uncovering insights that lift digital sales and conversion.
• Collaborate across teams to deliver improvements that grow NAB’s digital channels.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of an Analyst, you will join the Digital Sales Channels & Insights team that’s doubling down on winning together!

Each day, you’ll go above and beyond to:

• Generate insights and strategies that grow NAB’s organic search performance and drive digital sales outcomes.
• Analyse digital journeys, customer behaviour and search pathways to uncover high‑value optimisation opportunities.
• Collaborate with Digital Sales, Design and Content teams to enhance content, remove friction and improve funnel conversion.
• Support the development and execution of SEO, channel and personalisation strategies.
• Build and maintain analytics dashboards that improve visibility of performance and decision‑making.
• Translate complex data into clear, actionable insights that inform prioritisation, roadmaps and Digital Sales initiatives.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Proven experience in an analytics-focused role within the digital space.
• Strong proficiency with digital analytics tools (e.g. Adobe Analytics, PowerBI, Contentsquare or similar).
• Experience in digital marketing and/or search optimisation (highly desired).
• Strong problem‑solving ability and comfort analysing large volumes of data.
• Excellent written and verbal communication skills, with the ability to turn data into compelling insights.
• Ability to work collaboratively across teams and build strong cross‑functional relationships.
• Business acumen and the ability to connect insights to commercial outcomes.
• Knowledge of Agile ways of working.
• Tertiary qualifications in business, finance, marketing or a related discipline (desirable).

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.