• Showcase your analytical skills with the ability to collect, organise, analyse, and disseminate information with attention to detail.
• Seeking a curious mindset but with customer obsession at heart.
• We bring the right people together, knowing diverse ideas achieve more.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Analyst, Business Unit Support (Cards and WL Product), you will join a team that’s doubling down on keeping it simple and owning it.

Each day, you’ll go above and beyond to:

• Triage and resolve outliers identified by the Continuous Monitoring Framework, collaborating with relevant stakeholders
• Coordinate implementation of control changes driven by internal policy or external regulatory updates
• Monitor and execute control-related activities (e.g., annual reminders, T&C control schedules)
• Provide ad-hoc support for risk or compliance projects and take ownership of any events raised

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Deep dive analysis, investigative mindset and problem solving
• Data and business intelligence, including advanced Excel skills and ideally exposure to PowerBI
• Requirements gathering and prioritisation particularly in data/consumer products
• Experience in interpreting data outputs and summarising findings ​
• Excellent stakeholder engagement and facilitation skills
• Ability to clearly articulate business value and influence prioritisation decisions
• Strong analytical, problem-solving, and communication skills

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.