• Opportunity located in Melbourne CBD | business operations support for Executives on a 3:1 ratio.

• Use your Personal Assistant expertise to ensure our Executives are supported to achieve and drive performance excellence.

• Make a genuine difference through the work you do.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Personal Assistant, you will join our CIO PB&D (Personal Banking & Direct) team within T&EO that is doubling down on keeping it simple.

Each day, you’ll go above and beyond to:

• Manage complex calendars & space bookings to ensure Executives’ time is structured according to their priorities and that they are prepared for internal and external meetings.

• Ensure all business operations & administrative matters are undertaken proactively and efficiently and ensure timely follow-ups on tasks.

• Manage domestic & international travel arrangements including booking, managing changes and visa applications where applicable.

• Ensure individuals across the team adhere to NAB policies and processes, proactively raise any events or issues.

• Assist with onboarding/offboarding of Executive’s direct report employees including managing Colleague Connect actions.

• Collaborate & share knowledge with the Assistant network within CIO PB&D & T&EO teams to deliver and drive operational efficiency for the Executives & their teams.

• Demonstrate professional and ethical behaviour in all aspects of your work ensuring compliance with external legislation, NAB standards and internal policies and procedures.

• Support engagement, culture and compliance across the leadership team, including mandatory training and ad‑hoc projects.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Track record of experience in executive support roles in a fast-moving environment.

• A growth mindset and flexible, adaptable, collaborative and proactive approach with an ability to manage multiple priorities with high level of attention to detail.

• Exceptional verbal and written communications skills with the ability to engage with a wide range of stakeholders at various levels of highly matrixed organisations.

• Experienced in handling highly sensitive/confidential information & documentations.

• Outstanding organisational & time management skills, with the ability to work autonomously to meet deadlines.

• Experienced in MS 365 applications and Adobe.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.