• Partner with our Business Bankers and customers in this Home Lending Role.
• Be part of a collaborative and high-performing team that’s customer obsessed.
• Permanent full-time opportunity for our Shepparton & Wangaratta partnerships.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Home Loan Business Banker, you will join a team of expert bankers that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Grow the consumer lending book through identifying and meeting customers’ needs and maximising customer retention.
• Determine customers’ goals and aspirations through quality conversations and deepening customer relationships at every interaction.
• Unlock new home lending needs by identifying opportunities within existing portfolios, working with aligned Bankers to generate new referrals, local business generation activities and targeted marketing strategies and activities.
• Ensuring the highest level of customer satisfaction and service is achieved by accurate and timely processing of all lending applications.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• A high level of energy and enthusiasm.
• Drive and tenacity.
• Experience and enjoyment of all aspects for financial analysis.
• Demonstrated lending experience.
• Passion for relationship management and a proactive approach to improving the customer experience.
• NAB System knowledge – Siebel, OBP and EBL
• A collaborative approach and strong team player mindset.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.