• Play a key role in shaping how products go to market, directly influencing growth, customer outcomes and commercial performance.
• Be part of a collaborative and high-performing team that backs each other to deliver results.
• 12-month Fixed Term Contract opportunity based in Melbourne CBD.
  
  

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Senior Consultant, you will work with Business & Private Bank Marketing Team that’s doubling down on winning together!

Each day, you’ll go above and beyond to:

• Lead the development of customer and marketing strategies that drive growth and deliver against key business objectives
• Own end-to-end marketing programs across the domain, from strategy through to working alongside the delivery squad for execution, optimisation and performance tracking
• Translate insights, data and customer behaviour into clear go-to-market plans, value propositions and targets
• Deliver against commercial objectives, optimising marketing investment to maximise revenue, acquisition and customer outcomes
• Set and embed measurement frameworks to track performance and continuously improve marketing effectiveness
• Act as a key partner to stakeholders, helping set priorities, shape initiatives and drive execution through cross-functional teams
• Partner across Product, Marketing, T&O and external agencies to ensure cohesive, high-impact customer outcomes
  
  

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong strategic thinking with the ability to turn data, insights and ambiguity into clear, actionable marketing strategies
• Commercial acumen with experience managing budgets, understanding P&L drivers and optimising marketing investment for ROI
• Expertise across marketing analytics, segmentation, channel strategy and performance measurement
• Proven ability to influence and partner with senior stakeholders, aligning priorities and driving outcomes
• Highly analytical and problem-solving mindset, with the ability to connect the dots and tell a compelling story
• Significant experience in marketing, customer strategy or insights (ideally within financial services or complex environments)
  
  

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.