As a Senior Consultant in Deposits Portfolio Management, you are responsible for developing insights on the performance of the Retail Deposits business including customer behaviour, segment performance, growth, and key financial performance metrics.

You will use your deep understanding of product dynamics and market trends to shape strategy, identify opportunities and execute on initiatives to optimize the Deposit portfolio.

This is a key role in the Portfolio Management team, with high visibility and the scope to deliver real business value.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Each day you’ll go above and beyond to:

• Perform analysis and generate insights to inform strategy and efficiently manage the portfolio, applying a customer lifecycle lens to understand acquisition, activation, engagement, retention and value.
• Use insights to drive change across the deposits value chain, including developing commercial initiatives and business cases that deliver value.
• Work closely with marketing to assess and optimise the performance of our campaigns, including targeting, segmentation, offer design and performance
• Present findings and recommendations to senior management across Personal Everyday Banking, Personal Bank and enablement functions, including preparing materials for forums and working groups.
• Manage the financial performance of the Personal Everyday Banking business with accuracy and commercial clarity.
• Build collaborative and influential relationships with stakeholders and colleagues to achieve business goals effectively.
• Partner with data stakeholders to understand existing data assets and drive development of new datasets that strengthen performance management.
• Manage and prioritise the backlog of opportunities and set realistic, transparent delivery timeframes.
• Mentor and coach colleagues within the team and broader business to uplift capability and support a culture of continuous improvement.
  
  

We are looking for the best and brightest to deliver the best for our customers you’ll need:

• Proven experience within financial and/or Wealth services in an analytical, financial or product role.
• Demonstrated understanding of Banking (Financial Products) and internal operations of the Bank
• Proven analytical skills and evidence based decision making
• Ability to communicate and build relationships with stakeholders and teams
• Ability to innovate, adapt and grasp new skills and content
• Experience in Data and/or Finance highly regarded
  
  

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.