• Permanent full-time opportunity based in Melbourne CBD.
• Be a trusted partner to senior leaders across Business Direct & Small Business, enabling effective executive delivery.
• Enjoy a role that blends structure, autonomy and problem‑solving in a fast‑moving environment.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of an Executive Assistant, you’ll play a critical role in the Business Direct & Small Business team ensuring the smooth and effective running of their day-to-day and strategic commitments.

Every day, you’ll make a meaningful impact by:

• Delivering high‑quality executive and administrative support to senior leaders, helping them operate at their best
• Proactively coordinating complex diaries, meetings and travel, seamlessly navigating competing priorities and confidential matters
• Acting as a trusted partner and key point of connection for internal and external stakeholders, representing leaders with professionalism and care
• Creating and coordinating polished correspondence, presentations and leadership materials that support great decision‑making
• Help bring customer and banker events to life, coordinating logistics and ensuring a seamless, professional experience
• Keeping systems, records and information flowing smoothly across shared platforms, workforce tools and executive documentation
• Managing enquiries with confidence and sound judgement, ensuring timely resolution and a great stakeholder experience
• Contributing to a positive, compliant and high‑performing team environment, including supporting onboarding, training and key initiatives

We’re looking for someone who brings energy, initiative and excellence. You’ll have:

• Proven experience delivering exceptional executive support in a dynamic, fast‑moving environment
• Outstanding organisational skills, with the ability to prioritise, stay ahead and adapt with ease
• Strong communication and stakeholder management skills, with confidence and a professional presence
• A sharp eye for detail and the judgement to handle sensitive matters with care
• A proactive, forward‑thinking mindset—anticipating needs and solving challenges before they arise
• Experience with enterprise systems (e.g. SAP, People Hub, Flexipurchase) or similar platforms is a bonus
• Resilience and adaptability, staying calm and effective when things get busy
• A collaborative, team‑first approach with a genuine passion for delivering great support

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.