• Utilise your passion for making an impact on our diverse and complex customers
• Promote financial solutions to the Healthcare industry
• Showcase your strong relationship management skills

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Relationship Manager, Medfin, you will join Medfin team that’s doubling down on winning together and moving with speed.

Each day, you will go above and beyond to:

• Be the first point of contact for all client finance enquiries and the face of Medfin in the marketplace. This role will see the RM promoting and providing financial solutions for professional practitioners in the healthcare industry. Drive/lead/identify/collaborate
• Develop an in-depth knowledge of each client in the portfolio while using natural conversations, you will identify client’s short-term goals, business needs and future aspirations, looking for new opportunities where Medfin can add value to client relationships and assist them in their growth.
• Develop and grow a portfolio whilst being the primary point of contact for those clients and enhance Medfin reputation as a leading financial services (predominately equipment and commercial finance) provider to the medical, dental and allied health industries.
• Be supported by a team of Associates who will assist in managing the administration and general customer service tasks within the portfolio.
• Generating leads and opportunities to develop new client relationships by utilising industry knowledge, networks and skills.
• Managing portfolio Risk, including presentation of high standard credit submissions for new lending, and appropriately fulfilling portfolio maintenance requirements.
• Participating in industry events to enhance reputation in the market and to generate opportunities.
• Promoting word-of-mouth referrals within the industry

We’re looking for the best and brightest to deliver the best for our customers. You’ll need experience in:

• Previous experience in the financial services industry, ideally in equipment finance and commercial lending.
• Previous experience in client relationship management
• Preferably an understanding of the Healthcare Industry
• Previous experience in Credit writing & financial assessments is mandatory
• Exceptional communication skills
• A strong desire to succeed and create an ongoing career for yourself

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.