• Lead a mission critical platform used across Australia’s healthcare ecosystem.
• Shape the engineering strategy and architecture of a large-scale payments system.
• Drive modernisation initiatives, including cloud adoption and platform transformation.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In this Head of Engineering – HICAPS role, you will join the Technology and Operations team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Drive technical delivery with a focus on improving speed, cost and quality of outcomes, ensuring the squads are aligned on objectives and outcomes.
• Support and drive lean portfolio management across the Domain through linking business roadmaps with software delivery.
• Accountable for removing technical or delivery impediments that can’t be resolved at Squad level.
• Leading the IT function across infrastructure, service delivery, and security.
• Developing IT roadmaps aligned with business objectives.
• Managing IT budgets, staffing, and system architecture decisions.
• Ensuring high availability, performance, and cybersecurity of systems.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Managing and delivering large complex programs containing multiple streams, across multiple regions, with multiple vendors (typically >50m excl. software & hardware).
• Building, leading and managing teams between 10-200+ people.
• Managing & delivering multi-business unit initiatives.
• Contract & vendor management.
• Understanding of world class initiatives within Technology in general and an awareness of Global developments and practices.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that fairer, more accessible, and designed with who they are in mind. That’s why we’re built a culture of inclusion and respect, where colleagues voices are heard and valued, and everyone is supported to bring their authentic selves to work.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

“#LI-DNI”