• People leadership role, collaborate with senior stakeholders and delivery teams to drive service stability, modernisation, and technical excellence!
• Lead enterprise database services with end‑to‑end ownership across strategy, operations, and continuous improvement at NAB!
• Work on mission‑critical, highly available platforms using PostgreSQL and cloud technologies in complex 24x7 environments!

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

In the role of Manager Database Services, you will join the Digital Engage – DevOps & DBA team that’s doubling down on customer obsession.

Each day, you’ll go above and beyond to:

• Own and govern end‑to‑end database services across strategy, design, deployment, operations, and support.
• Maintain service stability, performance, and availability through proactive incident, problem, and risk management.
• Provide technical leadership across service management processes, including change, capacity, DR, and continuity.
• Ensure deep understanding of database platforms, infrastructure dependencies, and underlying technologies.
• Partner with architects, delivery teams, and third‑party providers to ensure quality design and seamless service transition.
• Translate business needs into service improvement initiatives aligned to technology and industry trends.
• Manage stakeholder relationships through clear communication, coordination, and expectation management.
• Participate in an on‑call roster supporting critical, highly available production environments.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong experience in database technology, including design, build, administration, and support of large‑scale, highly available environments.
• Proven people leadership experience and a passion to drive high performing teams.
• Strong hands‑on PostgreSQL DBA expertise, including installation and management via command line; Oracle experience is advantageous.
• Proven experience supporting critical 24x7 production systems with high availability and resilience requirements.
• Solid cloud platform experience (AWS, Azure and/or GCP) operating database services in enterprise environments.
• Strong Linux/UNIX system administration skills, including Bash shell scripting.
• Experience with infrastructure automation and configuration tools such as Ansible, Terraform, CloudFormation, or ARM.
• Excellent stakeholder engagement and communication skills, with demonstrated ability to work across architecture, delivery, and third‑party providers.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.