• Partner with our Business Bankers and customers in this Home Lending Role.
• Join a team that’s customer obsessed.
• Full Time opportunity, based in Perth CBD

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Home Loan Business Banker, you will join The Business Banking team in Perth as we strengthen our focus on customer obsession and winning together.

You’ll make an impact each day by:

• Grow the consumer lending book through identifying and meeting customers’ needs and maximising customer retention.
• Determine customers’ goals and aspirations through quality conversations and deepening customer relationships at every interaction.
• Unlocking new home lending needs by identifying opportunities within existing portfolios, working with aligned Bankers to generate new referrals, local business generation activities and targeted marketing strategies and activities.
• Ensuring the highest level of customer satisfaction and service is achieved by accurate and timely processing of all lending applications.

You’ll bring to this role:

• A high level of energy and enthusiasm.
• Drive and tenacity.
• Experience and enjoyment of all aspects for financial analysis.
• Demonstrated lending experience.
• Passion for relationship management and a proactive approach to improving the customer experience.
• A collaborative approach and strong team player mindset.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.