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Technical Solutions Intern



Christchurch, New Zealand
Posted on Tuesday, July 2, 2024

Note: Partly is headquartered in Christchurch. This intern role is based in Christchurch, New Zealand, and candidates must have the right to live and work in the country. At those time we can not consider applications from outside NZ and Australia.

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

🖍️ This role

In the Intern Technical Solutions role, you will excel at cultivating robust connections between our team and our clients, adeptly aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets, and ability to pick up technical concepts, combined with your passion for the automotive industry, will be crucial in driving momentum in the business.

Reporting to the Dismantler Commerce team, your project scope will be wide and varied, providing you with exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead proactive R&D into the perfect customer experience for different automotive part types, jobs, and industry segments; informing data requirements for customers. You will also develop your project management skills by working on various projects simultaneously.

💻 What will you do

  • Be the customer. Become a super-user of Partly’s inventory management system - The Partly PIM - and other apps in the Partly ecosystem; understanding exactly how buyers rely on us to find the parts that fit their vehicle.

  • Take a strategic view of what customers to target by analysing industry and sales data. Participate in strategy development sessions; contributing innovative ideas and approaches that promote the growth and success of the Partly Platform in the marketplace.

  • Lead client presentations and discussions, understand the customer’s business requirements and work directly with customers effectively communicating the technical aspects, benefits and feasibility of our solutions to various stakeholders including non-technical audiences.

  • Scope, develop, and implement user-centric solutions that harness the power of the Partly Platform; delivering outstanding results in a way that maximises the success of the customer throughout a smooth onboarding journey.

  • Work closely with the Engineering team, providing well-defined requirements and guidelines to develop industry leading products. Engage with the customer in rigorous testing phases to iterate; ensuring that solutions align with the established criteria and providing constructive feedback for continuous improvement.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here:

🥷 Your skills

  • A STEM degree (ideally with the flexibility to go full-time post internship)

  • Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues.

  • Proficiency in analysing data by building advanced simulations or creating dashboards to make informed decisions and optimise strategies. Knowledge of python, pandas, and SQL preferred.

  • A logical and structured approach to problem solving; you often spend time outside of uni thinking about complex problems and opportunities for innovation.

  • Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices.

  • [Bonus] Opportunity to be involved in Partly Racing in the New Zealand GT championship 2024/25

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

🪅 Benefits

  • Competitive base salary. Even though we’re a small startup, we offer competitive salaries and great equity for every full-time employee.

  • Flexible working hours. We have an office-first culture because we believe we can solve problems faster, learn from each other and build better relationships in person, but you can work remotely or from home from time to time when needed. There are no fixed hours, so you can choose to work when you’re most effective.

  • A brand new architecturally designed office in Christchurch CBD. We have free snacks, drinks on tap, two different coffee machines, social areas, and some of the best cafes a stone's throw away.

  • Monthly team lunches to celebrate our wins and enjoy each other's company outside the office.

  • Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.