One of our B2C portfolio companies is looking for a Business Head to join them in a critical role to oversee the operational, financial, and customer experience performance across multiple locations.

Responsibilitie

• sOwn the P&L of the entire business — driving revenue growth while maintaining cost disciplin
• ePerformance of all outlets — at an outlet, and cluster level - ensuring consistency, efficiency, and high-quality delivery Growth of service vertical
• sCustomer journey — ensuring seamless engagement and trusted service across touchpoint
• sOperational systems that scale — building clarity, rhythm, and structure for a multi-location organisatio
• nFinancial governance - ensure financial discipline and minimise operational inefficiencie
• sTeam alignment and execution across outlet operations and business verticals to deliver outcomes reliabl

y
Qualificatio

• ns10 to 12 years of experien
• ceSomeone who has led multi-location businesses or scaled large consumer-facing operatio
• nsSomeone with strong commercial thinking, operational rigour, and team leadersh
• ipSomeone who enjoys being on the ground and building systems that make teams effecti
• veSomeone who wants to take ownership of a high-impact business function in a fast-growing healthcare bra
• ndPrior experience in a fertility, pediatrics, optical, oncology, dialysis, or other specialized medical structure will be a big advanta
• geTechnology or Start-up experien

ce
Please apply to this role directly on LinkedIn. This is the only way to be considered for this role. Please do not DM any of our stakeholders about this positi