Company Description

ProSpend is a comprehensive business spend management platform. The platform allows companies to manage all business spending activities in one centralized location. From procurement to invoices, payments, travel, expenses, and virtual cards, ProSpend delivers streamlined solutions with complete budget visibility for organizations.

Role Description

The People Operations Executive plays a key role in supporting the full employee lifecycle, ensuring smooth and compliant People processes from onboarding through to offboarding. This is a hands-on role combining People Operations administration with projects and process improvement, helping to deliver an excellent employee experience while keeping processes accurate, efficient, and consistent.

They are the go-to person for colleagues and managers for core People Operations queries, helping us maintain a great employee experience while ensuring accuracy, compliance, and efficient processes.

The ideal candidate is people focused, detail-oriented, organised, and has strong interpersonal skills

• Support recruitment activities, including job postings, CV screening, and interview coordination.
• Oversee onboarding and offboarding processes, including equipment, documentation, and new starter plans.
• Maintain accurate and confidential employee records including leave requests, holiday balances, absence tracking and HRIS updates.
• Act as the first point of contact for employee inquiries regarding policies, benefits, and procedures.
• Support initiatives that promote a positive, inclusive workplace environment.
• Collaborate with teams across the organisation to ensure operational alignment and provide guidance to meet targets.
• Drive and coordinate People & Culture projects across the organisations, ensuring timely delivery and alignment with group and business goals.
• Identify opportunities to improve and streamline processes, templates and documentation
• Contribute to creating and maintaining clear internal people documentation and guides
• Assist with preparing the monthly payroll, including bonuses and commissions.

• Support and maintain operational strategies, policies, and procedures set by the Group People Operations Manager and wider group business as well as the individual businesses.
• Ensure alignment of operational activities with organisational goals.
• Monitor compliance with company policies, regulatory requirements, and insurance obligations.
• Identify operational risks and develop mitigation strategies.
• Ensure People Operations processes are handled in line with internal policy, GDPR requirements, and Australian employment practices
• Maintain a high level of confidentiality and accuracy when handling employee information

• Coordinate office operations, facilities, and coworking space management.
• Organise internal and external events, meetings, and training sessions.
• Arrange travel, accommodation, and venue bookings.
• Manage visitors, contractors, suppliers, and incoming mail.
• Ensure office supplies, equipment, and meeting spaces are properly maintained and restocked.
• Support Health & Safety, Fire Safety, and Risk Assessment activities.
• Liaise with vendors and suppliers to ensure timely procurement and delivery.

What we’re looking for

Essential

• Previous experience in People Operations, HR administration, or a similar HR support role
• Strong attention to detail and a structured approach to managing information and deadlines
• Excellent communication skills and a service-oriented mindset
• Comfortable working with HR systems and tools (and confident with Excel/Google Sheets)
• Ability to manage multiple tasks and priorities in a fast-paced environment

Nice to have

• Experience working in an international organisation and supporting stakeholders across multiple locations
• Familiarity with Australian HR processes, leave and absence administration, and contract management
• Experience contributing to process improvement or People-related projects

What we offer

• Competitive salary depending on experience
• Hybrid working model
• Birthday day off
• A supportive Group People Operations Manager and wider team and opportunities to develop within People Operations
• Be heard and be valued for your contributions
• Recharge Days: A bonus day off every quarter to just do you! Work life balance is important to us.
• BDay free day - paid leave so you can celebrate you
• We offer you a career path.
• Fun and laid-back, collaborative work environment