Logistics Specialist
Proxy
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
As Oura continues to scale and expand, we are seeking a dedicated Logistics Specialist to join our Supply Chain team. This role is key to ensuring Oura's excellence in both B2B and D2C logistics operations. You will be essential in optimizing processes, ensuring smooth communication across teams, and securing global product availability for our customers and partners.
What You will do:
- Work as a trusted logistics, fulfillment and 3PL operations professional throughout Oura internal teams and Oura’s logistics partners and selected customers.
- Oversee execution & continuous development of orders, deliveries, returns and forecasts.
- Effectively communicate with Contract Manufacturers regarding shipping schedules and purchase orders.
- Own, drive, and communicate 3PL operations status while developing and refining processes and systems.
- Manage internal stock transfers and B2B partner fulfillment orders.
- Bring expertise in managing 3PL operations, e-commerce order fulfillment, and creating standard operating procedures (SOPs), service level agreements (SLAs), and key performance indicators (KPIs).
- Ensure end-to-end order fulfillment, shipping, and delivery processes.
- Collaborate with Oura's return partners to manage internal and external returns, involving finance and customer service teams.
- Handle operational purchasing for 3PL partners and develop systematic approaches to manage supplier partnerships.
We would love to have you on our team if you have some of the following:
- Suitable bachelor’s degree preferred
- 5 years’ experience in logistics
- Knowledge of routing requirements, arranging transportation using 3rd party logistics providers, or working directly with carriers to ensure timely pick-up and deliveries
- Experience in running value-added services with 3PL’s and operative purchasing to needed materials
- ERP knowledge and project management, NetSuite experience considered a plus.
- Knowledge of import/export requirements, cross-dock, communicating with carriers and forwarders, prioritizing and negotiating costs
- Proven ability to identify improvement opportunities and perform business and cost analysis to make recommendations
- Experience in quantitative applications such as Microsoft Excel
You will fit to our team if you also have:
- Strong analytical skills combined with a hands-on attitude
- Ability to work simultaneously on multiple complex projects
- Independent work style and initiative-taking attitude
- Capability to manage tasks in a multicultural global environment
- Mindset to work in cross-functional teams, where some colleagues are in different timezones
Benefits
- Competitive Salary
- Lunch benefit
- Wellness benefit
- Flexible working hours
- Collaborative, smart teammates
- An Oura ring of your own
- Personal learning & development program
- Wellness Time Off
If this sounds like the next step for you, please send us your application as soon as possible, but by November 17th the latest.
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, socioeconomic status, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.