The opportunity

• We’re looking for a visionary and hands-on Head of Platforms to lead the evolution of QBE’s core technology platforms across NZPAC.

• This is a rare opportunity to step into a newly defined role where you’ll have end-to-end ownership of our platform strategy — from cloud infrastructure and DevOps to policy and claims systems.

• If you’re passionate about supporting and maintaining systems throughout their lifecycle, modernising legacy systems, embedding AI and automation, and creating smarter, more nimble ways of working with suppliers and partners — this is your chance to make a real impact.

• Lead a talented team of engineers and platform specialists to deliver scalable, secure, and high-performing platforms that support QBE’s transformation journey.

Your new role

Lead the development and delivery of our NZPAC platform strategy, aligned with QBE’s digital transformation goals.

• Guide and support a talented team of engineers and platform leads, fostering a culture of trust, growth, and collaboration.

• Own the roadmap for core systems, cloud environments, DevOps, and shared services.

• Champion innovation — from cloud migration and automation to AI integration and smarter ways of working.

• Build strong relationships across the business, working closely with stakeholders to prioritise enhancements and deliver value.

• Ensure platforms are secure, scalable, and high-performing, with a focus on reliability, compliance, and user experience.

• Manage vendor partnerships with empathy and accountability, ensuring alignment with our values and strategic outcomes.

• Be a visible and trusted leader — someone who listens, empowers, and brings people on the journey.

• Happy to talk flexible working.

Please note: The recruitment process includes a phone screen with our Talent Acquisition team, two interviews (face-to-face or via Teams), and background checks.

About you

A strategic and people-focused leader with deep experience in platform and infrastructure management with:

• Proven track record leading the strategy, development, and operation of enterprise-scale technology platforms, preferably in the insurance industry.

• Solid understanding of service management and delivery, cloud platforms, DevOps, and modern software engineering practices.

• Experienced in managing vendors, contracts, and performance across complex ecosystems.

• Skilled in platform security, governance, and compliance — ideally within regulated industries like insurance or financial services.

• Confident leading technical teams, uplifting capability, and fostering a culture of innovation and accountability.

• Comfortable engaging with the business, challenging thinking, and aligning technology to strategic outcomes.

• Experience working within Agile/Scaled Agile or hybrid delivery environments

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• The ability to maximise retirement savings through voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer in the Australian Workplace Equality Index – the definitive national benchmark on LGBTIQ+ workplace inclusion

• Ranked 3rd in the AAGE Top Graduate Employers (medium programs) 2024 as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family Friendly Accredited employer since 2021

• Winner Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 2023

• Winner Organisational Development category at the Australian HR Institute (AHRI) Awards 2022

Apply now!

APPLY NOW and let’s make it happen!

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com