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Credit Control Officer I

qbe

qbe

Metro Manila, Philippines
Posted on Oct 22, 2025

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of the role is to work across the credit control process, ensuring timely collection of outstanding debts, and maintaining accurate records of all credit transactions. This role involves working closely with the finance, policy solutions and underwriting teams to monitor and manage credit risk, as well as liaising with brokers to resolve any payment issues.

Responsibilities:

  • Monitor and manage the credit control process to ensure timely collection of outstanding debts.

  • Maintain accurate records of all credit transactions and update customer accounts accordingly.

  • Liaise with brokers to resolve payment issues and negotiate payment plans if necessary.

  • Review reports on credit control activities and outstanding debts.

  • Ensure compliance with company policies and procedures related to credit control.

Work Experience:

Necessary Work Experience includes:

  • Some relevant work experience.

Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:


To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency:

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Account Reconciliations, Adaptability, Analytical Thinking, Communication, Critical Thinking, Customer Service, Customer Value Management, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Payment Systems, Reporting and Analysis, Risk Management, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.