Primary Details

Time Type: Full timeWorker Type: Contingent WorkerThe purpose of this role is to provide essential support to the distribution team by managing business processing tasks and overseeing work allocation, including monitoring and reporting on various transactions such as new business, renewals, cancellations, and endorsements.

Responsibilities:

• Process insurance product paperwork promptly, efficiently, and accurately.
• Provide business processing support to the team as needed, including tasks like quote registrations and policy adjustments.
• Develop good working relationships with internal customers and intermediaries.
• Ensure timely communication with relevant stakeholders regarding processing queries.
• Adhere to business processing guidelines and the organisation's administration policies.
• Support the implementation of new work practices and processes.
• Comply with provided legislation and industry codes.
• Complete administrative duties such as client record creation and document uploading.
• Support maintenance of credit control and pending items through policy administration.

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience. Preferred Work experience:
• Experience in insurance company or call centre environment
• Administration experience

Qualifications:

Preferred Qualifications include:

• Secondary school certification.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Administration Management, Business Support, Collaboration Tools, Communication, Critical Thinking, Customer Value Management, Decision Making, Detail-Oriented, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Performance Management (PM), Prioritization, Risk Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.