Primary Details

Time Type: Full timeWorker Type: Employee

QBE Re is the reinsurance arm of QBE Insurance Group, operating globally to deliver tailored risk solutions across a wide range of sectors. Our Brussels office plays a strategic role in supporting international operations combining local market insight with the strength of a global network. We foster a collaborative and inclusive culture, where innovation and expertise drive impactful outcomes for our clients and partners.

The Opportunity:
Join our dynamic Claims team at QBE Re and play a key role in managing complex, high-value claims within a global reinsurance environment. Based in our Brussels office, you will collaborate with international stakeholders, reinsurers, and brokers to deliver fair, transparent outcomes and drive operational excellence. This is an exciting chance to combine your technical expertise, leadership skills, and industry knowledge to make a real impact in a fast-paced, evolving market.

Key Responsibilities

• Contribute to the formulation and implementation of the Reinsurance (RI) Programme to ensure accurate application and full utilisation of protection.
• Implement the resources needed to meet business requirements.
• Assist with the delivery of an RI Administration model aligned with stakeholders' interests around RI contracts and information.
• Support the RI renewal process.
• Continually review the data quality of the RI Operations team and the Global Shared Services Centre (GSSC), identifying systemic issues early.
• Investigate and test IT systems to recommend improvements.
• Assist in producing reinsurance performance analysis for the QBE Group to aid business planning.
• Coordinate shared covers to ensure the interests of all parties are equally supported.
• Develop and maintain relationships with external stakeholders, Reinsurers, and Brokers to aid the recovery process.
• Maintain an appropriate internal stakeholder network across the QBE group.
• Lead and coordinate the Brussels claims team in close collaboration with the Claims Manager.

About you:

• 
  Extensive experience managing complex claims, particularly those involving high risk and/or high value.
• Active involvement in relevant industry groups, demonstrating strong professional networking and up-to-date sector knowledge.
• Proven leadership and team management experience, combined with solid claims management expertise.
• Extensive experience in reinsurance, with a good understanding of industry processes and products.
• Legal experience within an insurance environment, providing sound judgment on regulatory and contractual matters.
• Strong leadership capabilities, focused on strategic decision-making and team development.
• Proficiency in English is essential and should be complemented by one or more national languages. Knowledge of additional languages will be considered an advantage

Core Competencies:

• Communication: Clear and professional interaction with internal teams, brokers, and cedents.
• Customer Focus: Strong service orientation with a commitment to fair and transparent outcomes.
• Analytical Thinking: Ability to interpret bordereaux, identify trends, and assess complex claims.
• Technical Proficiency: Skilled in claims systems, Excel, and reporting tools.
• Medical Knowledge: Familiarity with medical terminology relevant to life claims.
• Initiative & Collaboration: Proactive in process improvement and knowledge sharing.
• You are motivated, adaptable, and comfortable working in a dynamic environment with evolving priorities.

« Si vous souhaitez recevoir cette description de poste en français, veuillez contacter Karina de Thoury à l’adresse karina.dethoury@qbe.com, qui vous l’enverra. »

« Als u deze functiebeschrijving in het Frans wilt ontvangen, neem dan contact op met Karina de Thoury via karina.dethoury@qbe.com, die u deze zal toesturen. »

Why QBE?

Working for us. Working for you.

We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Working for us. Working for you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.

Balancing work and life is important so our flexible working opportunities are open to all. We want to foster an environment where flexible working is encouraged, while ensuring the job gets done and our customers receive a seamless experience

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year,
  Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

• UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

• Working Dads Employer Awards 2023 Winner: Parental Policies Award

• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:

Adaptability, Claims Settlement, Critical Thinking, Data Management, Insurance Claims Processing, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Regulatory Compliance, Reinsurance, Reinsurance Administration, Risk Management, Sound Judgment, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.